Messenger

[lucy mh]

cant sign in to messenger say I have an invalid ip adress

 

[55Range]

Did you try reinstalling ?
Normally, even if you changed ip it shouldn't cause any problem.

 

[lucy mh]

yes didnt work.

 

[bmathews]

After looking into this a bit I found that the solution below worked for quite a few people.

Start > run > type "cmd" > hit "ok" > type "ipconfig/renew"

It should now reset all connections.

Source: http://answers.yahoo.com/question/index?qid=20090130185048AA1CZKl

I hope this helps!

Brett M,
Windows Outreach Team

 

[lucy mh]

sorry really blond when it comes to computers can you explain more please thank you

 

[aford10]

If you have a dynamic IP address, it will change each time you restart the computer. So first, just try restarting, and see if that resolves the issue.

 

[lucy mh]

Tired that and it didnt work .

 

[lucy mh]

sometimes I get error 81000306

 

[aford10]

Walk through the steps here.
http://messenger-support.spaces.live.com/blog/cns!8B3F39C76A8B853F!13932.entry

 

[lucy mh]

tried that but cant find tools

 

[aford10]

It's one of the menus. Check out this image.

 

[lucy mh]

dont have that on the page ?

 

[aford10]

Can you post a screenshot of what yours looks like?

To take a screenshot, press ctrl+prtscrn-->then open paint-->press shift+insert-->save it-->go to imageshack or photobucket, and upload the image-->it'll generate a forum code-->copy and paste that forum code here.

 

[lucy mh]

tried that is wouldnt work there is no file action tools only help on mine and the sign in

 

[55Range]

Do you have the latest messenger ?

 

[Zoron]

I didn't think Messenger cared about your IP address... only if you were connected to the internet or not. What version are you using? Windows Live Messenger 2011? If so, you have to click on "Options" on the main sign-in window, as there is no "Tools" option like in previous versions.

Aford, that is Windows Messenger from Windows XP... something not included with Windows 7. She has to be using some version of Windows Live Messenger.

 

[lucy mh]

messenger 2011 windows

 

[saint19]

Hi.

1- Download MSN Virus cleaner and install it.
2- Close all the MSN applications and check in the task manager for process like "msnmsgr", if still running kill it.
3- Run MSN Virus cleaner
4- Go to C:\WINDOWS\system32\drivers\etc and delete the file "host.msn" nothing more.
5- Go to C:\users\YOUR USER NAME\Appdata\local\Microsoft and delete de "Windows Live Contacts" folder.
6- Download and install ccleaner, run it and clean all the temp and register files.
7- Reboot the rig and update to the last MSN version

Let me know if that works.

 

[lucy mh]

ok well do if I can download having trouble down loading sometimes at the min cant get adobe

 

[lucy mh]

Thank you tried but still no look sorry

 

[saint19]

Do you still getting the same 81000306 error right?

 

[lucy mh]

yes sometimes but other times it say ip wrong

 

[saint19]

Can you sing in in another rig?

 

[lucy mh]

can on hotmail

 

[saint19]

But, can you sing in on MSN in another pc?