PRODUCT KEY NOT WORKING

Hello,
I just purchased and installed my product key for my already installed software. But when I logged into Word I got the product key box asking me to provide the key. I had already done that. Then when I plugged in the very product key that I was given when I gave the pin # it indicated that the product key was incorrect or invalid. What?? Do I have to reboot or what? Help appreciated. Thanks.
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More about product working
  1. Make sure you are not mis-reading characters in the serial that look alike...

    For example...

    1 (One) and I
    0 (Zero) and O
    I and J (with some fonts)
  2. Also, I once typed in a 5 instead of an s
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