Archived from groups: alt.cellular.verizon (More info?)

I have a plan that's 3 yrs old-- America's Choice 400 ($39.99). One of
the perks of this plan, and the market I'm in, is that I get free
(included in plan) calls to Canada. I wanted to upgrade to a newer
phone by signing another contract but when I called CSR late last year,
they told me that calls to Canada were not part of the plan for my
market (DC metro). I was wondering if anyone still gets free calls to
Canada on the new America's Choice plans?

Archived from groups: alt.cellular.verizon (More info?)

On 6 Aug 2005 14:56:26 -0700, "babolat" <babolat30@aol.com> wrote:
>I have a plan that's 3 yrs old-- America's Choice 400 ($39.99). One of
>the perks of this plan, and the market I'm in, is that I get free
>(included in plan) calls to Canada. I wanted to upgrade to a newer
>phone by signing another contract but when I called CSR late last year,
>they told me that calls to Canada were not part of the plan for my
>market (DC metro). I was wondering if anyone still gets free calls to
>Canada on the new America's Choice plans?

Nope. They got rid of the free long distance to Canada in May 2004. If
you get a new contract (say, by getting a new-every-two phone), you'll
lose your free calls to Canada. Don't ever change your plan or get a
subsidized phone!

--
Bob Scheurle | "There's nobody getting
njtbob@X-verizon-X.net | rich writing software."
Remove X's and dashes | -- Bill Gates, March 1980

Archived from groups: alt.cellular.verizon (More info?)

You really need to listen to Bob, and it may mean additional expense. I use
a Motorola 270c, and have three spares. I don't have the new toys, but I do
have analog. I don't have national m2m, but I do have SRW for no roaming
charges in the 12 western states. There are a lot of areas that are still
not digital. Plan jumping is a problem for some people and only you can
decide. the problem is that when you know you made a mistake, it is usually
too late to get your old plan back.



"Bob Scheurle" <njtbob@X-verizon-X.net> wrote in message
news:69uaf11o97qdp4522qq5vo5c83gpdeqdtq@4ax.com...

> Nope. They got rid of the free long distance to Canada in May 2004. If
> you get a new contract (say, by getting a new-every-two phone), you'll
> lose your free calls to Canada. Don't ever change your plan or get a
> subsidized phone!
>
> --
> Bob Scheurle | "There's nobody getting
> njtbob@X-verizon-X.net | rich writing software."
> Remove X's and dashes | -- Bill Gates, March 1980

Archived from groups: alt.cellular.verizon (More info?)

I just renewed my contract from the old 400 min to the new 450 min. I
specifically asked the rep about Canada calling. She told me I could still
call Canada within my minutes but wouldn't be able to call US from Canada.
Now do you think they just don't know and tell you want you want to hear.
Would that be called Lying.? One way to tell for sure. I'll make a one
minute call to Canada and see what shows on my bill.

"babolat" <babolat30@aol.com> wrote in message
news:1123365386.873417.89110@f14g2000cwb.googlegroups.com...
>I have a plan that's 3 yrs old-- America's Choice 400 ($39.99). One of
> the perks of this plan, and the market I'm in, is that I get free
> (included in plan) calls to Canada. I wanted to upgrade to a newer
> phone by signing another contract but when I called CSR late last year,
> they told me that calls to Canada were not part of the plan for my
> market (DC metro). I was wondering if anyone still gets free calls to
> Canada on the new America's Choice plans?
>

Archived from groups: alt.cellular.verizon (More info?)

"Frank"

| I just renewed my contract from the old 400 min to the new 450 min. I
| specifically asked the rep about Canada calling. She told me I could still
| call Canada within my minutes but wouldn't be able to call US from Canada.

| Now do you think they just don't know and tell you want you want to hear.
| Would that be called Lying.?

<snip>

In my exeriance that's what defines Marketing in VZN parlance.

Archived from groups: alt.cellular.verizon (More info?)

I'd be very interested to find out about your 1-min test call to
Canada. I spoke with two CSRs and they both said Canada had been
dropped. My phone is ancient (V120) so I would not mind getting new
equipment and getting 50 mins extra a month. I'm in the DC metro area.
What market are you in?

> Now do you think they just don't know and tell you want you want to hear.
>Would that be called Lying.? One way to tell for sure. I'll make a one
>minute call to Canada and see what shows on my bill.

Archived from groups: alt.cellular.verizon (More info?)

babolat wrote:

>I'd be very interested to find out about your 1-min test call to
>Canada. I spoke with two CSRs and they both said Canada had been
>dropped. My phone is ancient (V120) so I would not mind getting new
>equipment and getting 50 mins extra a month. I'm in the DC metro area.
>What market are you in?
>
>
>
>>Now do you think they just don't know and tell you want you want to hear.
>>Would that be called Lying.? One way to tell for sure. I'll make a one
>>minute call to Canada and see what shows on my bill.
>>
>>
>
>
>
I wouldn't be surprised if it was dropped since AT&T Wireless was a
competitor that offered calling to Canada at no extra cost on many of
its plans.

TH

Archived from groups: alt.cellular.verizon (More info?)

My billing period ended yesterday. Should get my bill next week. There'll be
a Canada call on it and I'll let ya know how it was billed.

"babolat" <babolat30@aol.com> wrote in message
news:1123886291.012310.309080@g14g2000cwa.googlegroups.com...
> I'd be very interested to find out about your 1-min test call to
> Canada. I spoke with two CSRs and they both said Canada had been
> dropped. My phone is ancient (V120) so I would not mind getting new
> equipment and getting 50 mins extra a month. I'm in the DC metro area.
> What market are you in?
>
>> Now do you think they just don't know and tell you want you want to hear.
>>Would that be called Lying.? One way to tell for sure. I'll make a one
>>minute call to Canada and see what shows on my bill.
>

Archived from groups: alt.cellular.verizon (More info?)

My new billing was just posted. Looks like that rep spoke with forked
tongue. Got charged the 4 mins to Canada, $1.96. Guess that proves out
AC-2 plan does NOT include Canada. I'd be ticked if I had any friends in
Canada. This also proves out, to me anyway, that you cannot take a reps
word as gospel.


"babolat" <babolat30@aol.com> wrote in message
news:1123886291.012310.309080@g14g2000cwa.googlegroups.com...
> I'd be very interested to find out about your 1-min test call to
> Canada. I spoke with two CSRs and they both said Canada had been
> dropped. My phone is ancient (V120) so I would not mind getting new
> equipment and getting 50 mins extra a month. I'm in the DC metro area.
> What market are you in?
>
>> Now do you think they just don't know and tell you want you want to hear.
>>Would that be called Lying.? One way to tell for sure. I'll make a one
>>minute call to Canada and see what shows on my bill.
>

Archived from groups: alt.cellular.verizon (More info?)

"Frank" <duzenski@snet.net> wrote in
news:qraMe.2912$Hn3.9@newssvr23.news.prodigy.net:

> that you cannot take a reps
> word as gospel.
>

Carry the bill to the rep, if he's local of course, and ask him to fix it
making your calls to Canada included, again. HE said it was, right? Will
he admit he's stupid? NOT...(c;

Hunt him down and ask his supervisor why the training program
failed...Always fun for a laugh...

--
Larry