My toshiba a135-s2386 laptop keyboard wont work

Hello,
Am on win7 and my keyboard just seized. I tried another working keyboard but it will still not respond.What do I do?
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  1. Did you reboot the computer? Are you saying both keyboards don't work or the built-in one does not but the external one does? Does the mouse move OK?

    If the external keyboard works, try re-connecting the keyboard, you'd need to take apart the case a bit for that of-course. If neither keyboard works, you probably have an issue with the motherboard ports and need it replaced, I'd suggest a BIOS flash but that would be a bit tricky with no keyboard.
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