Websebse reporting capabilities

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Archived from groups: comp.security.firewalls (More info?)

My company is investigating several packages to monitor employee
internet usage. Websense seems to be the most promising candidate but
most reviews don't address the details of usage reporting. Managers
want a concise report in the form of a "total usage time" but
calculating that value can be tricky.

Some of the less sophisticated packages we've looked use a
simple-minded "price per click" method which essentially logs a set
number of minutes for each web request. This can obviously yield
misleading results and angry managers!

Is there anyone that has experience with Websense that can give me an
idea of how a single usage time is determined and the level of control
the admin has over the calculation of this value?

Thanks.

 

[Guest]

Archived from groups: comp.security.firewalls (More info?)

<Russ.Dilley@gmail.com> wrote in message
news:1124328245.078799.316740@o13g2000cwo.googlegroups.com...
> My company is investigating several packages to monitor employee
> internet usage. Websense seems to be the most promising candidate but
> most reviews don't address the details of usage reporting. Managers
> want a concise report in the form of a "total usage time" but
> calculating that value can be tricky.

Any of the packages are good, just dont use
CyBlock, unless your admins know something
about security, because the program opens a
gaping security hole, which creates an open
relay where anyone would be able to surf
through your proxy unless your firewall
blocked access from the outside. Before
using any proxy-based product, make sure
that it does not open a gaping security hole
like CyBlock does

 

[Guest]

Archived from groups: comp.security.firewalls (More info?)

In article <1124328245.078799.316740@o13g2000cwo.googlegroups.com>,
Russ.Dilley@gmail.com says...
> My company is investigating several packages to monitor employee
> internet usage. Websense seems to be the most promising candidate but
> most reviews don't address the details of usage reporting. Managers
> want a concise report in the form of a "total usage time" but
> calculating that value can be tricky.
>
> Some of the less sophisticated packages we've looked use a
> simple-minded "price per click" method which essentially logs a set
> number of minutes for each web request. This can obviously yield
> misleading results and angry managers!
>
> Is there anyone that has experience with Websense that can give me an
> idea of how a single usage time is determined and the level of control
> the admin has over the calculation of this value?

The problem you are going to run into is people that open to a site that
has active content where it refreshes every X seconds - it will look
like they are active on the web and in reality they may have the browser
minimized.

Why don't you just implement content filtering and setup Allowed sites
through the firewall? This would mean that your employees can't screw-
off and are limited to business approved sites - and most companies
don't need to allow access to Yahoo, MSN, Dell, POGO, etc... Most have
no valid business reason to allow all employees access to the web.

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