Archived from groups: comp.security.firewalls (
More info?)
"Kerodo" <loopback@localhost.com> wrote in message
news:MPG.1d8548e97fca6f15989681@news.west.cox.net...
> In article <zhCSe.3434$ix3.2361@fe1.news.blueyonder.co.uk>,
> original_dnaNOSPAM@XYZyahoo.com says...
> > Every time I start my machine, zap pro says its has detected a new IP,
the
> > connection wizard guides me through until zap pro goes back to my system
> > tray after I click on finish. How do I prevent zap pro from doing this
at
> > every boot up? I am on broadband.
> >
>
> This problem was a bug in ZAP 6.0.631.002. If you're using that version
> (.002) then remove it and install the release after that (.003). It
> fixes the problem.
>
> --
> Kerodo
Thanks to all who gave advice, I have it working now. I also found some info
from pcanswers magazine
http://nh2.nohold.net/noHoldCust25/Prod_1/Articles55646/CompleteUninstallNonNT.html
Zone Labs Customer Care
This Information Applies to:
All ZoneAlarm Products
Summary:
If you want to fully uninstall ZoneAlarm, or if you received this from Tech
Support.
Solution:
In order to completely remove ZoneAlarm from your system, please do the
following. If any of the steps below do not apply to you, or you are unable
to perform the function listed, please continue to the next step.
If you plan to reinstall, then before starting, please be sure to download
the latest version. Note that a current valid license key is required to
download ZoneAlarm Plus or Pro.
ZoneAlarm: http://www.zonelabs.com/zadownload/
ZoneAlarm w/Antivirus: http://www.zonelabs.com/zaavdownload/
ZoneAlarm Pro: http://www.zonelabs.com/zapdownload/
ZoneAlarm Security Suite: http://www.zonelabs.com/zasuitedownload/
Note for ZoneAlarm Premium product users: In order to download the latest
version, you must have a valid key. To find out if your key is valid, click
Overview -> Product Info. Your expiration date and time will appear directly
underneath the license number (any key that shows "unlimited" is an illegal
pirate license key). If your key is not valid, use the following link to
renew:
http://www.zonelabs.com/renew/
Be sure to install from an account with Administrative privileges, if your
OS supports them.
Please do the following. If any of the steps below do not apply to you, or
you are unable to perform the function listed, please CONTINUE to the next
step.
Open the ZoneAlarm program, go to the OVERVIEW -> PREFERENCES tab, and make
sure the Load At Startup box is UNchecked. Close the program, then
right-click on the ZA icon and select Shutdown.
REBOOT.
You should now have no ZoneAlarm processes running on your system.
Now click Start -> Programs -> Zone Labs -> Uninstall. Be sure to say YES to
the security check.
WARNING - Do NOT run the ZoneAlarm Uninstall program while in Safe Mode
unless absolutely necessary. The program may not be able to make the proper
registry changes in Safe Mode, thus generating errors after a reboot.
REBOOT.
To make sure that you can see the ZoneAlarm system files, if they are still
on your computer:
a. Right-click on Start, then left-click on Explore. When the Windows
Explorer panel appears:
- In Windows 95, 98, 98SE: Click View -> Options (in Windows 98/98SE, this
will be called "Folder Options"). Click the "View" tab, then click the "Show
all files" radio button.
- In Windows ME, XP, 2000: Click Tools -> Folder Options. Click the "View"
tab, then click the "Show hidden files and folders" radio button.
b. Make sure you also UNcheck the box to "Hide Protected Operating System
Files" if you have one.
c. When searching, be sure it searches ALL hidden files and folders (in XP:
check Advanced search settings)
d. Click OK.
IMPORTANT NOTE: Making modifications to system files may disable crucial
functions of your Windows operating system. We strongly suggest re-enabling
the "Hide files and folders" feature once all ZoneAlarm files have been
removed.
Click on Start, then Search or Find, and select Files. Make sure that the
location box is set to search your local hard drive (usually C
or All
Local Drives.
Type the following exactly and delete the folder:
zonelabs (under your SYSTEM or SYSTEM32 folder)
"zone labs" (under your Program Files folder)
"Internet logs" (under your Windows or WINNT folder)
Type the following exactly - delete files found in \Windows or any subfolder
below it, in your \Temp folder, or in the Windows "Pre-Fetch" folder):
vsconfig.xml
vsdata.dll
vsdata95.vxd
vsdatant.sys
vsmon.*
vsmonapi.dll
vsnetutils.dll
vspubapi.dll
zaplus.*
zapro.*
zllictbl.dat
zlparser.dll
zonealarm.exe
zoneband.dll
vsutil.dll (please right-click, Properties -> Version to be sure it is a ZA
file. Do NOT delete this file unless it is a Zone Labs file!)
Make sure your Recycle Bin is empty (right-click and select Empty).
REBOOT
NOTE: If you received an error message upon deleting the files, or if the
original programs remain in the Programs list, or if the problem persists
after this, removing the files in Safe Mode will allow you to delete the
files properly. Click Start, Help, and search for "SAFE MODE" for
information specific to your system.
Now you should be able to get a clean install of the new version. Be sure to
NOT use the old settings as this can cause further difficulties if the
database is corrupt.