G
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Archived from groups: alt.sys.pc-clone.gateway2000 (More info?)
How do I get a replacement OEM Windows XP Professional SP1 from
Gateway?
The system disk on my Gateway 700S died and I need to install
Windows XP Professional onto a blank hard drive.
The system came with an OEM Windows XP Professional SP1 CD that
came and was never used.
The system is still under warranty for parts and labor.
I found out that the CD was defective
when I tried to use it. Gateway tells me they can't send me
a replacement CD. They won't even sell me one. The say I
had to tell them within 15 days of delivery of the system. They
also said that any of the ways that I had to check the disk would
have voided the warranty on the entire system, so there was no
way I could have found out the disk was defective unless the
system died within the first 15 days.
All they could suggest was buying the full retail Windows XP
Professional, which they swear is the same as the OEM version
that I have, but which I know is different - i.e. they don't
know what they are talking about.
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How do I get a replacement OEM Windows XP Professional SP1 from
Gateway?
The system disk on my Gateway 700S died and I need to install
Windows XP Professional onto a blank hard drive.
The system came with an OEM Windows XP Professional SP1 CD that
came and was never used.
The system is still under warranty for parts and labor.
I found out that the CD was defective
when I tried to use it. Gateway tells me they can't send me
a replacement CD. They won't even sell me one. The say I
had to tell them within 15 days of delivery of the system. They
also said that any of the ways that I had to check the disk would
have voided the warranty on the entire system, so there was no
way I could have found out the disk was defective unless the
system died within the first 15 days.
All they could suggest was buying the full retail Windows XP
Professional, which they swear is the same as the OEM version
that I have, but which I know is different - i.e. they don't
know what they are talking about.
----== Posted via Newsfeeds.Com - Unlimited-Uncensored-Secure Usenet News==----
http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+ Newsgroups
----= East and West-Coast Server Farms - Total Privacy via Encryption =----