Archived from groups: comp.security.firewalls (More info?)

Hi...I've been trying to upgrade my Kerio PFW from v 4.2.0 to 4.2.1. I've
done this several times before with updates on my Windows 2000 Pro on a
cable internet connection and this is my first problem besides the
occasional bonehead move like not having my modem turned on.

Clicking on the download file seems to start the install normally but about
2/3 the way through "removing old applications" I get an error popup. "The
feature you are trying to use is on a network resource that is
unavailable" Below that is another message and a window. "Click OK to
retry and/or enter in the window the full path to "Kerio Personal
Firewall.msi". The window shows the path to that exact file already.
Clicking OK produces another error notice stating in effect "The msi file
submitted is not a valid Kerio PFW installation file". Closing the install
gives a final error notice. "error 1714.The older version of KPF cannot be
removed ..."

I've tried re-downloading and doing the install with differing combos of
being on or off line and with KPFW turned on or off with no difference. I
tried a manual remove of KPFW using their site directions again with no
difference. The Kerio app has all "permits" for internet connection.

I suspect something in Windows has been messed up because I've tried re-
installing the same 4.2.0 version with the same results (bless backups).
All my searches have turned up is comments on KPFW's 2006 end and how many
like older versions anyway. Suggestion for a fix or for reading would be
apreciated. Regards, Nick

Archived from groups: comp.security.firewalls (More info?)

In article <Xns96E08D4C2DFA1enaiteecableone@216.168.3.44>,
u617ix49o002@sneakemail.com says...
> Hi...I've been trying to upgrade my Kerio PFW from v 4.2.0 to 4.2.1. I've
> done this several times before with updates on my Windows 2000 Pro on a
> cable internet connection and this is my first problem besides the
> occasional bonehead move like not having my modem turned on.
>
> Clicking on the download file seems to start the install normally but about
> 2/3 the way through "removing old applications" I get an error popup. "The
> feature you are trying to use is on a network resource that is
> unavailable" Below that is another message and a window. "Click OK to
> retry and/or enter in the window the full path to "Kerio Personal
> Firewall.msi". The window shows the path to that exact file already.
> Clicking OK produces another error notice stating in effect "The msi file
> submitted is not a valid Kerio PFW installation file". Closing the install
> gives a final error notice. "error 1714.The older version of KPF cannot be
> removed ..."
>
> I've tried re-downloading and doing the install with differing combos of
> being on or off line and with KPFW turned on or off with no difference. I
> tried a manual remove of KPFW using their site directions again with no
> difference. The Kerio app has all "permits" for internet connection.
>
> I suspect something in Windows has been messed up because I've tried re-
> installing the same 4.2.0 version with the same results (bless backups).
> All my searches have turned up is comments on KPFW's 2006 end and how many
> like older versions anyway. Suggestion for a fix or for reading would be
> apreciated. Regards, Nick
>
I don't know if this will help or not but I have always been under
the impression that all nonessential software should be off when
installing new software. In fact, I use a utility called "End-It-All"
to turn off the nonessentials during new installations.
The reason, as I understand it, is you don't want anything writeing
to disk when you are writing new software.
Casey

Archived from groups: comp.security.firewalls (More info?)

On Thu, 29 Sep 2005 20:52:00 -0000, enaitee
<u617ix49o002@sneakemail.com> wrote:

>Hi...I've been trying to upgrade my Kerio PFW from v 4.2.0 to 4.2.1. I've
>done this several times before with updates on my Windows 2000 Pro on a
>cable internet connection and this is my first problem besides the
>occasional bonehead move like not having my modem turned on.
>
>Clicking on the download file seems to start the install normally but about
>2/3 the way through "removing old applications" I get an error popup. "The
>feature you are trying to use is on a network resource that is
>unavailable" Below that is another message and a window. "Click OK to
>retry and/or enter in the window the full path to "Kerio Personal
>Firewall.msi". The window shows the path to that exact file already.
>Clicking OK produces another error notice stating in effect "The msi file
>submitted is not a valid Kerio PFW installation file". Closing the install
>gives a final error notice. "error 1714.The older version of KPF cannot be
>removed ..."
>
>I've tried re-downloading and doing the install with differing combos of
>being on or off line and with KPFW turned on or off with no difference. I
>tried a manual remove of KPFW using their site directions again with no
>difference. The Kerio app has all "permits" for internet connection.
>
>I suspect something in Windows has been messed up because I've tried re-
>installing the same 4.2.0 version with the same results (bless backups).
>All my searches have turned up is comments on KPFW's 2006 end and how many
>like older versions anyway. Suggestion for a fix or for reading would be
>apreciated. Regards, Nick

I think that's a Windows problem. Microsoft has a program on their
site that will remove all references to a certain program from the
Registry. It's "msicuu2.exe". You can do the same thing, just type
"Regedit" in the RUN box and search for and delete all Registry
entries that refer to Kerio. Then run your install program again and
everything should be fine.

Jack

Archived from groups: comp.security.firewalls (More info?)

Casey Klc <casey@notspecified.net> wrote in
news:MPG.1da61b75a263fdc59896d1@news.east.earthlink.net:

> In article <Xns96E08D4C2DFA1enaiteecableone@216.168.3.44>,
> u617ix49o002@sneakemail.com says...
>> Hi...I've been trying to upgrade my Kerio PFW from v 4.2.0 to 4.2.1.
>> I've done this several times before with updates on my Windows 2000
>> Pro on a cable internet connection and this is my first problem
>> besides the occasional bonehead move like not having my modem turned
>> on.
>>
>> Clicking on the download file seems to start the install normally but
>> about 2/3 the way through "removing old applications" I get an error
>> popup. "The feature you are trying to use is on a network resource
>> that is unavailable" Below that is another message and a window.
>> "Click OK to retry and/or enter in the window the full path to "Kerio
>> Personal Firewall.msi". The window shows the path to that exact file
>> already. Clicking OK produces another error notice stating in effect
>> "The msi file submitted is not a valid Kerio PFW installation file".
>> Closing the install gives a final error notice. "error 1714.The older
>> version of KPF cannot be removed ..."
>>
>> I've tried re-downloading and doing the install with differing combos
>> of being on or off line and with KPFW turned on or off with no
>> difference. I tried a manual remove of KPFW using their site
>> directions again with no difference. The Kerio app has all "permits"
>> for internet connection.
>>
>> I suspect something in Windows has been messed up because I've tried
>> re- installing the same 4.2.0 version with the same results (bless
>> backups). All my searches have turned up is comments on KPFW's 2006
>> end and how many like older versions anyway. Suggestion for a fix or
>> for reading would be apreciated. Regards, Nick
>>
> I don't know if this will help or not but I have always been under
> the impression that all nonessential software should be off when
> installing new software. In fact, I use a utility called "End-It-All"
> to turn off the nonessentials during new installations.
> The reason, as I understand it, is you don't want anything writeing
> to disk when you are writing new software.
> Casey
>

Hi...Thanks for the reminder. I normally do the same only using a manual
shutdown and always forget to reconnect to the cable the first time I run
my browser!! Anyway I did try that and no luck, the same error popups.

Archived from groups: comp.security.firewalls (More info?)

Jack <jackj14321@yahoo.com> wrote in
news:r6roj1di27dqq3gvabk826frb0tu97brdq@4ax.com:

> On Thu, 29 Sep 2005 20:52:00 -0000, enaitee
> <u617ix49o002@sneakemail.com> wrote:
>
>>Hi...I've been trying to upgrade my Kerio PFW from v 4.2.0 to 4.2.1.
>>I've done this several times before with updates on my Windows 2000
>>Pro on a cable internet connection and this is my first problem
>>besides the occasional bonehead move like not having my modem turned
>>on.
>>
>>Clicking on the download file seems to start the install normally but
>>about 2/3 the way through "removing old applications" I get an error
>>popup. "The feature you are trying to use is on a network resource
>>that is unavailable" Below that is another message and a window.
>>"Click OK to retry and/or enter in the window the full path to "Kerio
>>Personal Firewall.msi". The window shows the path to that exact file
>>already. Clicking OK produces another error notice stating in effect
>>"The msi file submitted is not a valid Kerio PFW installation file".
>>Closing the install gives a final error notice. "error 1714.The older
>>version of KPF cannot be removed ..."
>>
>>I've tried re-downloading and doing the install with differing combos
>>of being on or off line and with KPFW turned on or off with no
>>difference. I tried a manual remove of KPFW using their site
>>directions again with no difference. The Kerio app has all "permits"
>>for internet connection.
>>
>>I suspect something in Windows has been messed up because I've tried
>>re- installing the same 4.2.0 version with the same results (bless
>>backups). All my searches have turned up is comments on KPFW's 2006
>>end and how many like older versions anyway. Suggestion for a fix or
>>for reading would be apreciated. Regards, Nick
>
> I think that's a Windows problem. Microsoft has a program on their
> site that will remove all references to a certain program from the
> Registry. It's "msicuu2.exe". You can do the same thing, just type
> "Regedit" in the RUN box and search for and delete all Registry
> entries that refer to Kerio. Then run your install program again and
> everything should be fine.
>
> Jack
>

Hi,
The Kerio site instructions for manual removal gave two files and two
registry keys to remove which I did. Of the files, fwdrv.sys and
fwdrv.vxd, I could only find the first but since it said "if found", I
figured that was OK. I did follow your suggestion and search the
registry for other references to the program and only found an entry for
the driver file, fwdrv.sys, which I removed hoping that it was the silver
bullet. Not so, I still get the same error flags. Thanks anyway.

Archived from groups: comp.security.firewalls (More info?)

enaitee <u617ix49o002@sneakemail.com> wrote in
news:Xns96E08D4C2DFA1enaiteecableone@216.168.3.44:

> Hi...I've been trying to upgrade my Kerio PFW from v 4.2.0 to 4.2.1.
> I've done this several times before with updates on my Windows 2000
> Pro on a cable internet connection and this is my first problem
> besides the occasional bonehead move like not having my modem turned
> on.
>
> Clicking on the download file seems to start the install normally but
> about 2/3 the way through "removing old applications" I get an error
> popup. "The feature you are trying to use is on a network resource
> that is unavailable" Below that is another message and a window.
> "Click OK to retry and/or enter in the window the full path to "Kerio
> Personal Firewall.msi". The window shows the path to that exact file
> already. Clicking OK produces another error notice stating in effect
> "The msi file submitted is not a valid Kerio PFW installation file".
> Closing the install gives a final error notice. "error 1714.The older
> version of KPF cannot be removed ..."
>
> I've tried re-downloading and doing the install with differing combos
> of being on or off line and with KPFW turned on or off with no
> difference. I tried a manual remove of KPFW using their site
> directions again with no difference. The Kerio app has all "permits"
> for internet connection.
>
> I suspect something in Windows has been messed up because I've tried
> re- installing the same 4.2.0 version with the same results (bless
> backups). All my searches have turned up is comments on KPFW's 2006
> end and how many like older versions anyway. Suggestion for a fix or
> for reading would be apreciated. Regards, Nick
>

Success!! The failure to remove the existing v 4.2.0 lay in the
appropriate "Kerio Personal Firewall.msi file not being where Windows
expected it to be located. In trying to resolve this by entering the
path to that file I was mistakenly entering the path to the new install v
4.2.1 "Kerio Personal Firewall.msi" file. Yes, they have the same name
and obviously they are different! Not that it is an excuse. I should
have been more careful. Anyway using the correct path allowed v 4.2.0 to
removed by Add/Remove Programs and installing the new version was as
smooth as always....Phew!!