Archived from groups: alt.sys.pc-clone.gateway2000 (
More info?)
As a long time gateway buyer and user, I was saddened by the
demise of the company to its current level. I usually purchased a gateway
every two years, since my first gateway 386. (I was an amiga user before
that for you oldtimers who still remember the old days)
When I finally needed a new computer about six months ago, I
finally went the measure and built my own. It certainly costs more that way,
but the satisfaction level was so much higher.. I mostly brought retail box
items for the extra couple of dollars, everything arrived beautifully from
new egg, as well as some components I got from comp usa.
It is nice having all the documents, software, drivers and all
the extras, plus knowing exactly what I have in the computer, and exactly to
my settings. I guess I was lucky that everything was working and didnt have
to return nary a part.
However, much to my chagrin in a way, I received a gateway
laptop, for fathers day. I have not had to call support or anything as of
yet, since everything is functioning perfectly. Only three dead pixels on
arrival, came with practically no manuals or anything, but so far I am
pleased with the laptop. Its actually the first lap top I have ever owned or
used. I just hope it keeps on working. (my children purchased it from best
buy, and also got me an extended three year warranty) I cant speak hindi or
urdu, and the last time I called for tech support on the old computer to
replace the power supply(the cheapest imaginable these days- (gateway used
to use good quality, stable, power supplies) I had to call up and hang up
three times, till I got someone I could understand. What I did, was tell
them I speak Spanish after the third call and my hunch was correct, I was
directed to a bilingual english/spanish speaking person. It seems like the
indians speak english, but not spanish, so I think I was directed to some
place in Canada, but not sure. Try it next time.
Much regards to all Jerry