Archived from groups: microsoft.public.windowsxp.security_admin (
More info?)
"Malke" <malke@nospoonnotreally.com> wrote in message
news:%23ypJLpt5EHA.3828@TK2MSFTNGP09.phx.gbl...
> Beth M. wrote:
>
> > I have AVG anti-virus free addition and I recently updated it. After
> > the update I ran a virus test and it says I have 8 viruses. The AVG
> > progam didn't heal, restore or ask to send them to the virus vault.
> > When I look up "details" on the infected files it said to go to
> > windowsupdate.microsoft.com
> > to get the fix. Help I can't find the "fix". My computer knowlwdge is
> > very basic so please send replys in laymans terms. Thank you.
>
> Since you didn't tell us the names of the viruses, it's impossible to
> give you specific advice about them and why you should go to Windows
> Update.
>
> Try cleaning up your machine by getting TrendMicro's Sysclean and
> scanning in Safe Mode. Here are instructions:
>
> TrendMicro's Sysclean is an extensive antivirus tool which has the
> advantage of not needing to be installed. It requires two parts - the
> scanning engine and the virus pattern files.
>
> 1. Create a new folder on your Desktop or the C: drive named something
> useful like "Sysclean".
> 2. Go here and download the two parts of the program to that folder:
>
>
http://www.trendmicro.com/download/dcs.asp - Sysclean
>
http://www.trendmicro.com/download/pattern.asp - virus pattern files
>
> The pattern files will be zipped - extract them with your unzipper (like
> WinZip) or if you have XP, you can just open the folder. You need to
> put the extracted files in the Sysclean folder you made.
>
> 3. Restart your computer in Safe Mode. Get into Safe Mode by repeatedly
> tapping the F8 key as the computer is starting up to get to the proper
> menu.
> 4. Go to the Sysclean folder you made and double-click on sysclean.com.
> Start the scan. After the scan is finished, look at the log. You may
> need to make a note of where any viruses were found if they were not
> able to be removed so you can manually delete them.
>
> After you've done the initial work with Sysclean, make sure you have the
> latest program version of AVG and the latest virus definitions. Then do
> your scan with AVG in Safe Mode.
>
> To get into Safe Mode, repeatedly tap the F8 key as the computer is
> starting up. This will get you to the correct menu to choose Safe Mode.
> After you've done your scans, rebooting will get you back to Regular
> Mode.
>
> Malke
> --
> MS MVP - Windows Shell/User
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
I decided to follow the advice you gave here, but when I run 'sysclean.com'
in Safe Mode (Win98SE) I get a message about running a text program may
cause problems with my video card?
Should I go ahead an run it in Safe Mode or run it from a dos prompt?
BG
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