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I restarted after installing newest patch of avg on windows 7 pro and i got this

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  • Windows 7
  • Error Message
Last response: in Windows 7
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December 2, 2010 12:16:14 AM

i restarted after installing newest patch of avg on windows 7 pro and i got this error message: problem event name: Startuprepairoffline
problem signature 01: 6.1.7600.16385
problem signature 02:6.1.7600.16385
problem signature 03: unknown
problem signature 04: 10
Problem signature 05: autofailover
problem signature 06: 1
problem signature 07: NoRootCause
Os Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
i cant fix

More about : restarted installing newest patch avg windows pro

Best solution

December 2, 2010 4:47:45 AM

hello i had the same problem it pissed me the **** i waz stuck for hours!!! trying to figure it out goin from site to site. Then i found it!!! follow the steps there and u will have no problem fixing it. or in other terms to fix it u need to rename AVG the whole folder to anything for exmaple rename it to FUCKAVG like i did then bam ur pc will work. u can thank me later :) 

http://forums.avg.com/us-en/avg-free-forum?sec=thread&a...
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December 2, 2010 8:24:16 AM

I LOVE YOU BLUNTZ, I almost RE-Installed windows 7. I was so pissed, it kept giving me a BSOD after the windows loading screen and would not even launch in safe mode. I also had no idea it was AVG, I thought I had issue's with my RAM. I came to Tom's to start a thread and found this one. I love you guys =)

If you have problems like I did, where windows would not even get to the users screen, here is what I did to access and chage the folder name:
Put in my win7 disk, booted from CD drive obviously ^.- went to repair windows, then selected witch drivers to load (instead of repairing, or re-installing *thank god*), and from there you can access your HDD's. I just simply changed AVG's folder name in Program files x86, and it worked, started right up.
Again ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty
=)
P.S. If I knew you or were you lived ( not asking btw ) I would mail you a blunt, but I can't, so this ones for you! * puff puff * :p 
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December 2, 2010 8:26:42 AM

On a side note, start up recovery would not fix this ether. I hope people have another PC to access the interwebs and find a solution for there problem like I did. Or they might do what I was about to.... Re-install windows =(
bad AVG, bad.
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a b $ Windows 7
December 2, 2010 4:46:44 PM

If people want a free AV then MS Security Essentials is the way to go. Fast, free and supported by the makers of the OS it protects. Nuff said.
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December 2, 2010 9:29:32 PM



hey thanks for the help but when i go to change the file name it says: The action can't be completed because the folder or a file in it is open in another program
Close the folder or file and try again.

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December 2, 2010 10:26:41 PM

Oldirty said:
I LOVE YOU BLUNTZ, I almost RE-Installed windows 7. I was so pissed, it kept giving me a BSOD after the windows loading screen and would not even launch in safe mode. I also had no idea it was AVG, I thought I had issue's with my RAM. I came to Tom's to start a thread and found this one. I love you guys =)

If you have problems like I did, where windows would not even get to the users screen, here is what I did to access and chage the folder name:
Put in my win7 disk, booted from CD drive obviously ^.- went to repair windows, then selected witch drivers to load (instead of repairing, or re-installing *thank god*), and from there you can access your HDD's. I just simply changed AVG's folder name in Program files x86, and it worked, started right up.
Again ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty
=)
P.S. If I knew you or were you lived ( not asking btw ) I would mail you a blunt, but I can't, so this ones for you! * puff puff * :p 


hahah no problem glab i can help. thats the only reason i signed up here to post how to fix it
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December 2, 2010 11:41:17 PM

Best answer selected by dstone456.
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December 2, 2010 11:42:04 PM

by the way i dont have a windows 7 cd i only have restore points that arent working
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December 3, 2010 3:41:06 AM

dstone456 said:
by the way i dont have a windows 7 cd i only have restore points that arent working


have u tried downloading avg rescue cd from the link. you dont need a windows 7 cd to rename the folder to fix the error.

str8 from avg site.

we regret to inform you that latest virus database 271.1.1/3292 (432/3292) released 12:53 AM CET requested computer restart with inability to start the system again with error:

STOP: c0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix this problem.

We have immediately downgraded published failing version to fully functional 271.1.1/3291 (432/3291).

If you have unfortunately met mentioned error, please follow these steps:

If is possible to boot into Safe Mode, then run System Restore before the night AVG update and re-install AVG.


If is not possible to boot computer at all, please follow this How-To.

Or use AVG Rescue CD -> menu Utilities -> Midnight Commander -> navigate to /mnt/sda1/program files/ (or program files (x86)) and rename by F6 AVG folder to other name (for example AVG_old).

Windows 7 Startup Repair
Described at this Microsoft website - follow section "To open the System Recovery Options menu on your computer"

Then start your system again and re-install AVG.

Please accept our apologies for any inconveniences caused by this situation.


i used this method> use AVG Rescue CD -> menu Utilities -> Midnight Commander -> navigate to /mnt/sda1/program files/ (or program files (x86)) and rename by F6 AVG folder to other name (for example AVG_old).

or are u having a different error message?
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February 12, 2012 4:49:27 AM

Oldirty said:
I LOVE YOU BLUNTZ, I almost RE-Installed windows 7. I was so pissed, it kept giving me a BSOD after the windows loading screen and would not even launch in safe mode. I also had no idea it was AVG, I thought I had issue's with my RAM. I came to Tom's to start a thread and found this one. I love you guys =)

If you have problems like I did, where windows would not even get to the users screen, here is what I did to access and chage the folder name:
Put in my win7 disk, booted from CD drive obviously ^.- went to repair windows, then selected witch drivers to load (instead of repairing, or re-installing *thank god*), and from there you can access your HDD's. I just simply changed AVG's folder name in Program files x86, and it worked, started right up.
Again ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty
=)
P.S. If I knew you or were you lived ( not asking btw ) I would mail you a blunt, but I can't, so this ones for you! * puff puff * :p 



Which drivers do you load? and where can i get them?
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February 12, 2012 4:54:08 AM

65335,3,530698 said:
I LOVE YOU BLUNTZ, I almost RE-Installed windows 7. I was so pissed, it kept giving me a BSOD after the windows loading screen and would not even launch in safe mode. I also had no idea it was AVG, I thought I had issue's with my RAM. I came to Tom's to start a thread and found this one. I love you guys =)

If you have problems like I did, where windows would not even get to the users screen, here is what I did to access and chage the folder name:
Put in my win7 disk, booted from CD drive obviously ^.- went to repair windows, then selected witch drivers to load (instead of repairing, or re-installing *thank god*), and from there you can access your HDD's. I just simply changed AVG's folder name in Program files x86, and it worked, started right up.
Again ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty ty
=)
P.S. If I knew you or were you lived ( not asking btw ) I would mail you a blunt, but I can't, so this ones for you! * puff puff * :p [/quotems

never mind haha.. but i got this same error after i did an online scan with ESET and it must have delted the same files. Would you have any idea how i would fix this issue?
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a b $ Windows 7
February 12, 2012 7:51:13 AM

This topic has been closed by Nikorr
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