SP 2 Control ID

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

Please help.
I have installed a fresh version of Windows SP1 and was in the middle of
installing SP2 on the machine and have received the following error.
Control ID not found.
Service Pack 2 installation did not complete.

I have looked on the microsoft site have come across the following site:
http://support.microsoft.com/?scid=kb;en-us;878472
However, this has to do with eTrust Antivirus that I do not have loaded on
the machine.

Any help would be nice.

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

Thanks for the reply. I've looked over all of your recommendations and I've
tried all of them and they did not work. I forgot in the last post to say
that there is no anti-virus protection on this PC as it is a brand new build.
Thanks,
Rob

"Carey Frisch [MVP]" wrote:

> When you attempt to install Service Pack 2 for Windows XP,
> you receive 'Control ID not found'?
> http://www.jsiinc.com/SUBR/tip8800/rh8812.htm
>
> Windows XP Service Pack 2 Checklist
> http://www3.telus.net/dandemar/xpsp2.htm
>
> [Courtesy of MS-MVP Jupiter Jones]
>
> Welcome to the Microsoft Windows XP Service Pack 2 (SP2) Chat.
> You can get no charge Windows XP SP2 support here:
> http://support.microsoft.com/defau [...] Wxpsp2chat
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
>
> Be Smart! Protect Your PC!
> http://www.microsoft.com/athome/se [...] fault.aspx
>
> ----------------------------------------------------------------------------
>
> "Rob Howard" wrote:
>
> | Please help.
> | I have installed a fresh version of Windows SP1 and was in the middle of
> | installing SP2 on the machine and have received the following error.
> | Control ID not found.
> | Service Pack 2 installation did not complete.
> |
> | I have looked on the microsoft site have come across the following site:
> | http://support.microsoft.com/?scid=kb;en-us;878472
> | However, this has to do with eTrust Antivirus that I do not have loaded on
> | the machine.
> |
> | Any help would be nice.
>