Computer restarted or stopped!!!

[raj]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

Dear Sir/madam,

Im really looking help to this problem. Im using Win XP-SP2. My computer
always restarted unexpectedly or stopped while im using it. I never changed
any hardware recently.
I even reformatted my hard disk and installed fresh copy of win xp-sp2 but
the im still having the same problem. pls help me.

 

[Malke]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

Raj wrote:

> Dear Sir/madam,
>
> Im really looking help to this problem. Im using Win XP-SP2. My
> computer always restarted unexpectedly or stopped while im using it. I
> never changed any hardware recently.
> I even reformatted my hard disk and installed fresh copy of win xp-sp2
> but the im still having the same problem. pls help me.

Do you get a blue screen with white writing? If so, post the number of
the Stop Error. You may have your computer set to automatically restart
on errors. Change this so you can get the Stop Error:

Control Panel>System>Advanced>Startup and Recovery>Settings and under
System Failure uncheck "Automatically Restart".

If you don't get a Stop Error and/or the symptoms are different than
above, post back with a better description of the problem, your
computer, what changed between the time things worked, etc. Here are
links to help you make a good newsgroup post. You may want to read them
first:

http://www.dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

 

[Guest]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

Infection by the vicious Sasser worm is a possible diagnosis.

See
http://www.microsoft.com/security/incident/sasser.mspx

and let us know if this helps. Thanks!


"Raj" wrote:

> Dear Sir/madam,
>
> Im really looking help to this problem. Im using Win XP-SP2. My computer
> always restarted unexpectedly or stopped while im using it. I never changed
> any hardware recently.
> I even reformatted my hard disk and installed fresh copy of win xp-sp2 but
> the im still having the same problem. pls help me.

 

[raj]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

"Malke" wrote:

> Raj wrote:
>
> > Dear Sir/madam,
> >
> > Im really looking help to this problem. Im using Win XP-SP2. My
> > computer always restarted unexpectedly or stopped while im using it. I
> > never changed any hardware recently.
> > I even reformatted my hard disk and installed fresh copy of win xp-sp2
> > but the im still having the same problem. pls help me.
>
> Do you get a blue screen with white writing? If so, post the number of
> the Stop Error. You may have your computer set to automatically restart
> on errors. Change this so you can get the Stop Error:
>
> Control Panel>System>Advanced>Startup and Recovery>Settings and under
> System Failure uncheck "Automatically Restart".
>
> If you don't get a Stop Error and/or the symptoms are different than
> above, post back with a better description of the problem, your
> computer, what changed between the time things worked, etc. Here are
> links to help you make a good newsgroup post. You may want to read them
> first:
>
> http://www.dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> Malke
> --
> MS MVP - Windows Shell/User
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
>

Thank you for the reply. I did not get any blue screen. I have tried to
uncheck the "automatically restart" check box but im still having the same
problem. My computer still restarting or stopping while im using it.

For your information, i havent changed any hardware recently. Im Using
Pentium 4 1.8GHz, 256 SDRAM.
Pls suggest me what should i do next.
thank you.

 

[raj]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

"Desmond Lee" wrote:

> Infection by the vicious Sasser worm is a possible diagnosis.
>
> See
> http://www.microsoft.com/security/incident/sasser.mspx
>
> and let us know if this helps. Thanks!
>
>
> "Raj" wrote:
>
> > Dear Sir/madam,
> >
> > Im really looking help to this problem. Im using Win XP-SP2. My computer
> > always restarted unexpectedly or stopped while im using it. I never changed
> > any hardware recently.
> > I even reformatted my hard disk and installed fresh copy of win xp-sp2 but
> > the im still having the same problem. pls help me.


Thank you for the reply. I have tried to follow your suggestion but it cant
solve my problem. For your information, the windows tool that trace the
malicios software says that im free of sasser worm.
Pls suggest what should i do next.