nortons AV problem

[Guest]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

hello

my friend installed nortons Anti Virus 2003 recently and is having
problems with one specific update..('common client') she went to the
symantec site which recommends to uninstall-re-install nortons as supposedly
a corrupt file. she tried 3 times ,still same problem any suggestions please?
she is running XP home Edition.
here is the error message she recieves when up date fails..

Windows XP 5.1.2600 Service Pack 2

Common Client Core 1.0.2

LiveUpdate was not able to complete this update.

Please contact Technical Support and provide all information displayed on
this screen.
For contact information, go to Help->Technical Support from your Symantec
product.

The files below could not be updated by LiveUpdate:
-----------------------------------
File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccWebWnd.dl^
238712 Bytes 7/14/2004 22:18:08 v103.0.0.83.

Any help greatly appreciated.
thankyou
Alan
--
Alan

 

[Guest]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

Hi there,

See:
http://service1.symantec.com/SUPPORT/nav.nsf/3353489cd5cd08c388256c0e005a96e4/b4d0e570f3343d7788256d5800491af4?OpenDocument&src=bar_sch_nam
(the link will wrap to 2 lines).
or
http://tinyurl.com/3elap

You may also be interested in this:
WinXP Information Center SP2
http://www.symantec.com/techsupp/sp2/faq.html?Open&src=con_web_nam&tpre=us&tdir





"Gibraltar" <Gibraltar@discussions.microsoft.com> wrote in message
newsD67A972-B517-4752-B9FD-D4513650B2EA@microsoft.com...
> hello
>
> my friend installed nortons Anti Virus 2003 recently and is having
> problems with one specific update..('common client') she went to the
> symantec site which recommends to uninstall-re-install nortons as supposedly
> a corrupt file. she tried 3 times ,still same problem any suggestions please?
> she is running XP home Edition.
> here is the error message she recieves when up date fails..
>
> Windows XP 5.1.2600 Service Pack 2
>
> Common Client Core 1.0.2
>
> LiveUpdate was not able to complete this update.
>
> Please contact Technical Support and provide all information displayed on
> this screen.
> For contact information, go to Help->Technical Support from your Symantec
> product.
>
> The files below could not be updated by LiveUpdate:
> -----------------------------------
> File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccWebWnd.dl^
> 238712 Bytes 7/14/2004 22:18:08 v103.0.0.83.
>
> Any help greatly appreciated.
> thankyou
> Alan
> --
> Alan

 

[Guest]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

hi Taurian
thankyou for your reply ..will read thoroughly and try it .
thankyou again.

regards
alan

"Taurarian" wrote:

> Hi there,
>
> See:
> http://service1.symantec.com/SUPPORT/nav.nsf/3353489cd5cd08c388256c0e005a96e4/b4d0e570f3343d7788256d5800491af4?OpenDocument&src=bar_sch_nam
> (the link will wrap to 2 lines).
> or
> http://tinyurl.com/3elap
>
> You may also be interested in this:
> WinXP Information Center SP2
> http://www.symantec.com/techsupp/sp2/faq.html?Open&src=con_web_nam&tpre=us&tdir
>
>
>
>
>
> "Gibraltar" <Gibraltar@discussions.microsoft.com> wrote in message
> newsD67A972-B517-4752-B9FD-D4513650B2EA@microsoft.com...
> > hello
> >
> > my friend installed nortons Anti Virus 2003 recently and is having
> > problems with one specific update..('common client') she went to the
> > symantec site which recommends to uninstall-re-install nortons as supposedly
> > a corrupt file. she tried 3 times ,still same problem any suggestions please?
> > she is running XP home Edition.
> > here is the error message she recieves when up date fails..
> >
> > Windows XP 5.1.2600 Service Pack 2
> >
> > Common Client Core 1.0.2
> >
> > LiveUpdate was not able to complete this update.
> >
> > Please contact Technical Support and provide all information displayed on
> > this screen.
> > For contact information, go to Help->Technical Support from your Symantec
> > product.
> >
> > The files below could not be updated by LiveUpdate:
> > -----------------------------------
> > File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccWebWnd.dl^
> > 238712 Bytes 7/14/2004 22:18:08 v103.0.0.83.
> >
> > Any help greatly appreciated.
> > thankyou
> > Alan
> > --
> > Alan
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

You're welcome.
Kaylene



Gibraltar wrote:
> hi Taurian
> thankyou for your reply ..will read thoroughly and try it .
> thankyou again.
>
> regards
> alan
>
> "Taurarian" wrote:
>
>> Hi there,
>>
>> See:
>> http://service1.symantec.com/SUPPORT/nav.nsf/3353489cd5cd08c388256c0e005a96e4/b4d0e570f3343d7788256d5800491af4?OpenDocument&src=bar_sch_nam
>> (the link will wrap to 2 lines).
>> or
>> http://tinyurl.com/3elap
>>
>> You may also be interested in this:
>> WinXP Information Center SP2
>> http://www.symantec.com/techsupp/sp2/faq.html?Open&src=con_web_nam&tpre=us&tdir
>>
>>
>>
>>
>>
>> "Gibraltar" <Gibraltar@discussions.microsoft.com> wrote in message
>> newsD67A972-B517-4752-B9FD-D4513650B2EA@microsoft.com...
>>> hello
>>>
>>> my friend installed nortons Anti Virus 2003 recently and is having
>>> problems with one specific update..('common client') she went to
>>> the symantec site which recommends to uninstall-re-install nortons
>>> as supposedly a corrupt file. she tried 3 times ,still same problem
>>> any suggestions please? she is running XP home Edition.
>>> here is the error message she recieves when up date fails..
>>>
>>> Windows XP 5.1.2600 Service Pack 2
>>>
>>> Common Client Core 1.0.2
>>>
>>> LiveUpdate was not able to complete this update.
>>>
>>> Please contact Technical Support and provide all information
>>> displayed on this screen.
>>> For contact information, go to Help->Technical Support from your
>>> Symantec product.
>>>
>>> The files below could not be updated by LiveUpdate:
>>> -----------------------------------
>>> File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccWebWnd.dl^
>>> 238712 Bytes 7/14/2004 22:18:08 v103.0.0.83.
>>>
>>> Any help greatly appreciated.
>>> thankyou
>>> Alan
>>> --
>>> Alan