Windows XP SP2

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

I am logged on to my comp with Admin abilities and when I down load and
install service pack 2, I get a message; You do not have permission to update
Windows XP - Please contact your systems administrator. How do I get around
this problem?
2 answers Last reply
More about windows
  1. Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

    Start here:
    http://www3.telus.net/dandemar/acdensp2.htm

    --
    Jupiter Jones [MVP]
    http://www3.telus.net/dandemar/


    "Nwpt" <Nwpt @discussions.microsoft.com> wrote in message
    news:5646C061-CAA3-4A08-B566-704C36AF310D@microsoft.com...
    >I am logged on to my comp with Admin abilities and when I down load and
    > install service pack 2, I get a message; You do not have permission to
    > update
    > Windows XP - Please contact your systems administrator. How do I get
    > around
    > this problem?
  2. Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

    I did the search in the registry log for the error as stated in the
    workaround and the "DoRegistryUpdates failed" error does not appear. The
    error is not "Access is denied", I receive a error of "You do not have
    permission to update Windows XP - Please see your administrator" Towards the
    bottom of the "svcpack log" you can see the attemps to install SP 2 with the
    results shown.(log attached, see below).
    Do you have any other suggestions?
    HELP
    [svcpack.log]
    3.825:
    ================================================================================
    3.825: 2005/01/27 14:55:56.453 (local)
    3.825:
    C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\update.exe (version 5.5.1005.0)
    3.845: Service Pack started with following command line: /si
    /ParentInfo:e5819799504b4a48ab300d89736fa9ad
    3.885: Return Value From OnACPower = 1
    3.885: OnACPower returned value( 0x1 ) which is Equal To 0x1
    3.885: Condition succeeded for section OnACPower.Section in Line 1 of
    PreRequisite
    3.885: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is
    not Present
    3.885: First Condition in A6Block.Section Succeeded
    3.885: Condition succeeded for section A6Block.Section in Line 2 of
    PreRequisite
    11.136: ---- Old Information In The Registry ------
    11.136: Source:C:\WINDOWS\System32\hpbprnfx.exe
    11.136: Destination:
    11.136: ---- New Information In The Registry ------
    11.136: Source:C:\WINDOWS\System32\hpbprnfx.exe
    11.136: Destination:
    11.246: SetProductTypes: InfProductBuildType=BuildType.IP
    11.256: SetAltOsLoaderPath: No section uses DirId 65701; done.
    11.326: IncludeDirectoryIdFromInfSection: No DirId found for:
    DontRemoveOnUninst.DirId
    11.336: DoInstallation:SetupOpenInfFile for OldUninstallInf file
    C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.inf not found: 0x3
    11.336: CreateUninstall = 1,Directory = C:\WINDOWS\$NtServicePackUninstall$
    16.644: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active
    Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName
    failed :0x2
    16.654: Conditional load of section WindowsMessenger.Condition succeeded
    76.189: ref tag c:\windows\servicepackfiles\i386\sp1.cab does not exist
    76.189: ref tag c:\windows\driver cache\i386\sp2.cab does not exist
    76.189: ref tag c:\windows\servicepackfiles\i386\sp2.cab does not exist
    76.590: Starting AnalyzeComponents
    76.600: AnalyzePhaseZero used 10 ticks
    76.600: No
    C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\updtblk.inf file.
    85.002:
    C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem3.CAT
    trusts inf c:\windows\inf\oem3.inf of device
    PCI\VEN_1217&DEV_7113&SUBSYS_011D1028&REV_20\4&39A85202&0&08F0
    85.172:
    C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem3.CAT
    trusts inf c:\windows\inf\oem3.inf of device
    PCI\VEN_1217&DEV_7113&SUBSYS_011D1028&REV_20\4&39A85202&0&09F0
    86.034: Third Party Provider = Intel for
    PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_81\3&61AAA01&0&F0
    86.895: Third Party Provider = Intel for
    PCI\VEN_8086&DEV_24C2&SUBSYS_45418086&REV_01\3&61AAA01&0&E8
    87.025: Third Party Provider = Intel for
    PCI\VEN_8086&DEV_24C4&SUBSYS_45418086&REV_01\3&61AAA01&0&E9
    88.597: Third Party Provider = Intel for
    PCI\VEN_8086&DEV_24C7&SUBSYS_45418086&REV_01\3&61AAA01&0&EA
    89.028: Third Party Provider = Intel for
    PCI\VEN_8086&DEV_24CA&SUBSYS_45418086&REV_01\3&61AAA01&0&F9
    89.218: Third Party Provider = Intel for
    PCI\VEN_8086&DEV_24CC&SUBSYS_00000000&REV_01\3&61AAA01&0&F8
    89.619: Third Party Provider = Intel for
    PCI\VEN_8086&DEV_3340&SUBSYS_00000000&REV_03\3&61AAA01&0&00
    89.859: Third Party Provider = Intel for
    PCI\VEN_8086&DEV_3341&SUBSYS_00000000&REV_03\3&61AAA01&0&08
    91.531:
    C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT
    trusts inf c:\windows\inf\oem13.inf of device ROOT\CP_FW1MP\0000
    91.692:
    C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT
    trusts inf c:\windows\inf\oem13.inf of device ROOT\CP_FW1MP\0001
    91.812:
    C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT
    trusts inf c:\windows\inf\oem13.inf of device ROOT\CP_FW1MP\0002
    91.932:
    C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT
    trusts inf c:\windows\inf\oem13.inf of device ROOT\CP_FW1MP\0003
    92.052:
    C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT
    trusts inf c:\windows\inf\oem13.inf of device ROOT\CP_FW1MP\0004
    94.225: OEM file scan used 17625 ticks
    128.955: c:\windows\system32\drivers\mdmxsdk.sys is in the list of oem
    drivers...skipping copy!
    128.955: c:\windows\system32\mdmxsdk.dll is in the list of oem
    drivers...skipping copy!
    146.480: c:\windows\system32\ativvaxx.dll is in the list of oem
    drivers...skipping copy!
    146.480: c:\windows\system32\ati3duag.dll is in the list of oem
    drivers...skipping copy!
    146.500: c:\windows\system32\drivers\ati2mtag.sys is in the list of oem
    drivers...skipping copy!
    146.510: c:\windows\system32\ati2dvag.dll is in the list of oem
    drivers...skipping copy!
    146.510: c:\windows\system32\ati2cqag.dll is in the list of oem
    drivers...skipping copy!
    148.493: AnalyzePhaseOne: used 71893 ticks
    148.493: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    148.493: AnalyzeComponents: Hotpatching is disabled.
    148.493: FindFirstFile c:\windows\$hf_mig$\*.*
    164.526: AnalyzePhaseTwo used 15902 ticks
    164.526: AnalyzePhaseThree used 0 ticks
    164.536: AnalyzePhaseTwo used 10 ticks
    164.536: AnalyzePhaseThree used 0 ticks
    192.997: AnalyzePhaseFive used 28461 ticks
    194.369: AnalyzePhaseSix used 1372 ticks
    194.680: AnalyzeComponents used 118090 ticks
    194.680: Downloading 2362 files
    194.680: bPatchMode = TRUE
    194.690: Inventory complete: ReturnStatus=0, 183354 ticks
    194.690: Num Ticks for invent : 183354
    250.360: [dumpDownloadTask] Update.exe posting request file to download a
    total of 114518147 bytes (61731880 bytes in patches and 52786267 bytes in
    fallbacks)
    250.410: [dumpDownloadTask] Returning 0xf200
    250.410: dumpDownloadTask returned 0xf200 (more files to download)
    254.536: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
    value, error 0x2
    254.536: DoInstallation: Failed to unregistering spuninst.exe for recovery.
    254.596: Service Pack 2 installation did not complete.
    254.596: Update.exe extended error code = 0xf200
    5.228:
    ================================================================================
    5.258: 2005/01/27 15:30:42.190 (local)
    5.258:
    C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\update.exe (version 5.5.1005.0)
    5.298: Service Pack started with following command line: /si
    /ParentInfo:be02fc1f0c41c243aef391c79b1d05e0
    5.619: Return Value From OnACPower = 1
    5.619: OnACPower returned value( 0x1 ) which is Equal To 0x1
    5.619: Condition succeeded for section OnACPower.Section in Line 1 of
    PreRequisite
    5.619: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is
    not Present
    5.619: First Condition in A6Block.Section Succeeded
    5.619: Condition succeeded for section A6Block.Section in Line 2 of
    PreRequisite
    13.149: ---- Old Information In The Registry ------
    13.189: Source:C:\WINDOWS\System32\hpbprnfx.exe
    13.189: Destination:
    13.189: ---- New Information In The Registry ------
    13.189: Source:C:\WINDOWS\System32\hpbprnfx.exe
    13.189: Destination:
    13.239: SetProductTypes: InfProductBuildType=BuildType.IP
    13.249: SetAltOsLoaderPath: No section uses DirId 65701; done.
    13.430: IncludeDirectoryIdFromInfSection: No DirId found for:
    DontRemoveOnUninst.DirId
    13.510: Express: 114,518,147 bytes were downloaded.
    106.764: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL
    108.957: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
    value, error 0x2
    108.957: DoInstallation: Failed to unregistering spuninst.exe for recovery.
    108.977: Service Pack 2 installation did not complete.
    108.977: Update.exe extended error code = 0xf201
    1.932:
    ================================================================================
    1.932: 2005/01/27 15:32:46.566 (local)
    1.932:
    C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8efd5a9b6f87fff395a2eb989\update\update.exe (version 5.5.1005.0)
    1.932: Failed To Enable SE_BACKUP_PRIVILEGE
    1.932: Setup encountered an error: You do not have permission to update
    Windows XP.
    Please contact your system administrator.
    1.932: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
    value, error 0x2
    1.932: DoInstallation: Failed to unregistering spuninst.exe for recovery.
    1.932: You do not have permission to update Windows XP.
    Please contact your system administrator.
    6.329: Message displayed to the user: You do not have permission to update
    Windows XP.
    Please contact your system administrator.
    6.329: User Input: OK
    6.329: Update.exe extended error code = 0xf004
    1.222:
    ================================================================================
    1.222: 2005/01/27 22:34:46.423 (local)
    1.222:
    C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8efd5a9b6f87fff395a2eb989\update\update.exe (version 5.5.1005.0)
    1.222: Failed To Enable SE_BACKUP_PRIVILEGE
    1.222: Setup encountered an error: You do not have permission to update
    Windows XP.
    Please contact your system administrator.
    1.232: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
    value, error 0x2
    1.232: DoInstallation: Failed to unregistering spuninst.exe for recovery.
    1.232: You do not have permission to update Windows XP.
    Please contact your system administrator.
    18.657: Message displayed to the user: You do not have permission to update
    Windows XP.
    Please contact your system administrator.
    18.657: User Input: OK
    18.657: Update.exe extended error code = 0xf004
    1.052:
    ================================================================================
    1.052: 2005/02/10 09:47:18.741 (local)
    1.052:
    C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8efd5a9b6f87fff395a2eb989\update\update.exe (version 5.5.1005.0)
    1.052: Failed To Enable SE_BACKUP_PRIVILEGE
    1.052: Setup encountered an error: You do not have permission to update
    Windows XP.
    Please contact your system administrator.
    1.052: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
    value, error 0x2
    1.052: DoInstallation: Failed to unregistering spuninst.exe for recovery.
    1.052: You do not have permission to update Windows XP.
    Please contact your system administrator.
    5.478: Message displayed to the user: You do not have permission to update
    Windows XP.
    Please contact your system administrator.
    5.478: User Input: OK
    5.478: Update.exe extended error code = 0xf004
    3.845:
    ================================================================================
    3.855: 2005/03/08 14:31:02.028 (local)
    3.855:
    C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8efd5a9b6f87fff395a2eb989\update\update.exe (version 5.5.1005.0)
    3.855: Failed To Enable SE_BACKUP_PRIVILEGE
    3.875: Setup encountered an error: You do not have permission to update
    Windows XP.
    Please contact your system administrator.
    3.875: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
    value, error 0x2
    3.875: DoInstallation: Failed to unregistering spuninst.exe for recovery.
    3.875: You do not have permission to update Windows XP.
    Please contact your system administrator.
    64.943: Message displayed to the user: You do not have permission to update
    Windows XP.
    Please contact your system administrator.
    64.943: User Input: OK
    64.943: Update.exe extended error code = 0xf004
    1.092:
    ================================================================================
    1.092: 2005/03/08 15:27:56.284 (local)
    1.092:
    C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8efd5a9b6f87fff395a2eb989\update\update.exe (version 5.5.1005.0)
    1.092: Failed To Enable SE_BACKUP_PRIVILEGE
    1.092: Setup encountered an error: You do not have permission to update
    Windows XP.
    Please contact your system administrator.
    1.092: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
    value, error 0x2
    1.092: DoInstallation: Failed to unregistering spuninst.exe for recovery.
    1.092: You do not have permission to update Windows XP.
    Please contact your system administrator.
    4.407: Message displayed to the user: You do not have permission to update
    Windows XP.
    Please contact your system administrator.
    4.407: User Input: OK
    4.407: Update.exe extended error code = 0xf004
    1.061:
    ================================================================================
    1.061: 2005/03/08 15:31:56.582 (local)
    1.061:
    C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8efd5a9b6f87fff395a2eb989\update\update.exe (version 5.5.1005.0)
    1.061: Failed To Enable SE_BACKUP_PRIVILEGE
    1.071: Setup encountered an error: You do not have permission to update
    Windows XP.
    Please contact your system administrator.
    1.071: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
    value, error 0x2
    1.071: DoInstallation: Failed to unregistering spuninst.exe for recovery.
    1.071: You do not have permission to update Windows XP.
    Please contact your system administrator.
    51.373: Message displayed to the user: You do not have permission to update
    Windows XP.
    Please contact your system administrator.
    51.373: User Input: OK
    51.373: Update.exe extended error code = 0xf004


    "Jupiter Jones [MVP]" wrote:

    > Start here:
    > http://www3.telus.net/dandemar/acdensp2.htm
    >
    > --
    > Jupiter Jones [MVP]
    > http://www3.telus.net/dandemar/
    >
    >
    > "Nwpt" <Nwpt @discussions.microsoft.com> wrote in message
    > news:5646C061-CAA3-4A08-B566-704C36AF310D@microsoft.com...
    > >I am logged on to my comp with Admin abilities and when I down load and
    > > install service pack 2, I get a message; You do not have permission to
    > > update
    > > Windows XP - Please contact your systems administrator. How do I get
    > > around
    > > this problem?
    >
    >
    >
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