windows firewall problem

[Guest]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

i am continually losing my i-net connection and am unable to update my virus
program. Started with my service provider whom said my modem is good and the
problem is with my firewall. They then told me to close it. Does that mean
turn it off???? I currently run windows xp and do not know alot about the
firewall but i do know i should have it on and active. Help me please

 

[Jerry]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

Go to www.zonelabs.com and download the free version of ZoneAlarm, install
it and turn off the lousy XP firewall.

"rbryant" <rbryant@discussions.microsoft.com> wrote in message
news:41CEA280-23C7-4FD7-A319-8818872034A4@microsoft.com...
>i am continually losing my i-net connection and am unable to update my
>virus
> program. Started with my service provider whom said my modem is good and
> the
> problem is with my firewall. They then told me to close it. Does that
> mean
> turn it off???? I currently run windows xp and do not know alot about the
> firewall but i do know i should have it on and active. Help me please

 

[Guest]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

"rbryant" wrote:

> i am continually losing my i-net connection and am unable to update my virus
> program. Started with my service provider whom said my modem is good and
> the problem is with my firewall. They then told me to close it. Does that mean
> turn it off???? I currently run windows xp and do not know alot about the
> firewall but i do know i should have it on and active. Help me please.

This doen't seem like a firewall problem to me, and certainly not a Windows
firewall-related problem. It may be your network connection itself that is
out of whack. Go to Control Panel, click on Network and Internet
Connections, click on Network Connections, right click on the connection that
is giving you trouble (there may be only one), and click on "repair."

By the way, whenever someone tells you to turn off your firewall in order to
get a better connection to the Internet, you are dealing with a moron who is
totally clueless. Very bad advice! Try calling your ISP again. Unless you
are dealing with a very small ISP, you are virtually 100% certain to get
another technical support person and chances are the next person will
actually know how to diagnose and solve your problem instead of telling you
to do a dumb dumb thing by tuning off your firewall.

Ken

 

[Guest]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

It's not unheard of for ISPs to not be compatible with firewalls (eg, I've
been told that AOL requires you to enable ICMP for broadband or they'll drop
your connection, believing that the computer is powered down.). When you
call your isp back, make sure the tech explains exactly why their service is
incompatible and what you can do to enable the minimum required exceptions.
If he's not able to do this, consider getting another isp.

--
David
Microsoft Windows Networking
This posting is provided "AS IS" with no warranties, and confers no rights.


"Ken Gardner" <KenGardner@discussions.microsoft.com> wrote in message
news:71723925-EC0A-471B-8EE4-69C1EB35E957@microsoft.com...
> "rbryant" wrote:
>
>> i am continually losing my i-net connection and am unable to update my
>> virus
>> program. Started with my service provider whom said my modem is good and
>> the problem is with my firewall. They then told me to close it. Does
>> that mean
>> turn it off???? I currently run windows xp and do not know alot about
>> the
>> firewall but i do know i should have it on and active. Help me please.
>
> This doen't seem like a firewall problem to me, and certainly not a
> Windows
> firewall-related problem. It may be your network connection itself that
> is
> out of whack. Go to Control Panel, click on Network and Internet
> Connections, click on Network Connections, right click on the connection
> that
> is giving you trouble (there may be only one), and click on "repair."
>
> By the way, whenever someone tells you to turn off your firewall in order
> to
> get a better connection to the Internet, you are dealing with a moron who
> is
> totally clueless. Very bad advice! Try calling your ISP again. Unless
> you
> are dealing with a very small ISP, you are virtually 100% certain to get
> another technical support person and chances are the next person will
> actually know how to diagnose and solve your problem instead of telling
> you
> to do a dumb dumb thing by tuning off your firewall.
>
> Ken
>
>