Archived from groups: microsoft.public.windowsxp.security_admin (
More info?)
Hi,
I read your reply with interest - I also think that I may have a similar
problem.
I did as you said, created the folder on C/, downloaded the two files from
Trend and put them in the folder, unzipped the vp files into the same folder,
restarted in safe mode and clicked on sysclean.com. Result - my screen went
black for a couple of milliseconds but nothing happened. No scan, no report,
nothing!!!
What an I doing wrong? I have WinXP home and was connected to the net when i
ran the program.
Thanks in advance for any light that you can shed on my problem.
Peebs
"Malke" wrote:
> srnewman wrote:
>
> > I ran all of the step-by-steps to try to delete a trojan infection,
> > but nothing has worked so far.
> >
> > Supposedly the infection is in C:windows\dlm.html
> >
> > How do I delete this, clean it up, etc.
> >
> > I've been running circles for hours trying to find the right help area
> > but have not had any luck
> >
> > Please help
>
> Unfortunately, since you didn't tell us what all of the "step-by-steps"
> you performed, there is no way to guess what you've done and how you've
> done it. Start by running TrendMicro's Sysclean in Safe Mode.
>
> TrendMicro's Sysclean is an extensive antivirus tool which has the
> advantage of not needing to be installed. It requires two parts - the
> scanning engine and the virus pattern files. Delete all Temporary and
> Temporary Internet Files before running the program. For a more
> automatic method, you can try Dave Lipman's Sysclean_FE from:
>
http://www.ik-cs.com/got-a-virus.htm
>
> 1. Create a new folder on your Desktop or the C: drive named something
> useful like "Sysclean".
> 2. Go here and download the two parts of the program to that folder:
>
>
http://www.trendmicro.com/download/dcs.asp - Sysclean
>
http://www.trendmicro.com/download/pattern.asp - virus pattern files
>
> The pattern files will be zipped - extract them with your unzipper (like
> WinZip) or if you have XP, you can just open the folder. You need to
> put the extracted files in the Sysclean folder you made.
>
> 3. Restart your computer in Safe Mode. Get into Safe Mode by repeatedly
> tapping the F8 key as the computer is starting up to get to the proper
> menu.
> 4. Go to the Sysclean folder you made and double-click on sysclean.com.
> Start the scan. After the scan is finished, look at the log. You may
> need to make a note of where any viruses were found if they were not
> able to be removed so you can manually delete them.
>
> After you have scanned with Sysclean, update your full-featured
> antivirus (if you do not have one installed, get one, install it, then
> update it) and do a thorough scan in Safe Mode.
>
> Malke
> --
> MS MVP - Windows Shell/User
> www.elephantboycomputers.com
> In Memoriam - MVP Alex Nichol
> The world is diminished without him.
>