Archived from groups: microsoft.public.windowsxp.security_admin (More info?)
Peter Wrote:
> If you are sure you don't need to uninstall any Windows updates/hotfixes
> -
> yes.
> Help he http://forums.mcafeehelp.com/index.php/
>
> --
> Peter
> Toronto, Canada
> XP Home SP2
> P4 dual HT @ 3.0ghz, 1.0gb RAM, 160gb HD
> "Cantthinkofone" Cantthinkofone.1np31v@pcbanter.net wrote in message
> news:Cantthinkofone.1np31v@pcbanter.net...-
>
> u-n-d-e-f-i-n-e-d-undefined
>
> I have been an XP user for only a few weeks and have had no problems
> except for the last few days when trying to run McAfee Virus Scan on
> my
> pc. McAfee has run perfectly on my pc but now it hangs, freezes,
> when
> it reaches a certain file in the scan. The problem is so frustrating
> as I cannot even close down the computer in the normal way and have
> to
> switch off the power.
>
> McAfee Technical Help inform me that this file,
> c:\windows\$ntservicepackuninstall$\usmtdef.inf, may be corrupted
> and,
> to be honest they have been good in trying to resolve this issue for
> me. Steps taken include disabling system restore in safe mode and
> running the virus scan but it has not worked. My PC supplier has
> turned out to be as much use as a chocolate fireguard. Not only are
> they virtually impossible to contact, it took me three attempts to
> get
> someone to even answer their phone, but I have found out that my
> warranty calls for me to contact them on a Premium line at maximum
> costs per minute. A ten minute call which did not resolve the
> problem
> cost me £2.50p per minute. Of course, Microsoft dont want to know
> and
> refer you to the PC supplier for warranty issues or tech help - *RANT
> OVER!*
>
> Does anyone know what the file mentioned above represents, if it is
> part of a service pack download from Microsoft can I uninstall it and
> reinstall the service pack from the Microsoft Update downloads site?
>
> Any advice would be really much appreciated.
>
> Cheers
>
>
> --
> Cantthinkofone-
Peter,
Thanks, I will check out the Hyperlink you provided.
Canthinkofone
--
Cantthinkofone
Peter Wrote:
> If you are sure you don't need to uninstall any Windows updates/hotfixes
> -
> yes.
> Help he http://forums.mcafeehelp.com/index.php/
>
> --
> Peter
> Toronto, Canada
> XP Home SP2
> P4 dual HT @ 3.0ghz, 1.0gb RAM, 160gb HD
> "Cantthinkofone" Cantthinkofone.1np31v@pcbanter.net wrote in message
> news:Cantthinkofone.1np31v@pcbanter.net...-
>
> u-n-d-e-f-i-n-e-d-undefined
>
> I have been an XP user for only a few weeks and have had no problems
> except for the last few days when trying to run McAfee Virus Scan on
> my
> pc. McAfee has run perfectly on my pc but now it hangs, freezes,
> when
> it reaches a certain file in the scan. The problem is so frustrating
> as I cannot even close down the computer in the normal way and have
> to
> switch off the power.
>
> McAfee Technical Help inform me that this file,
> c:\windows\$ntservicepackuninstall$\usmtdef.inf, may be corrupted
> and,
> to be honest they have been good in trying to resolve this issue for
> me. Steps taken include disabling system restore in safe mode and
> running the virus scan but it has not worked. My PC supplier has
> turned out to be as much use as a chocolate fireguard. Not only are
> they virtually impossible to contact, it took me three attempts to
> get
> someone to even answer their phone, but I have found out that my
> warranty calls for me to contact them on a Premium line at maximum
> costs per minute. A ten minute call which did not resolve the
> problem
> cost me £2.50p per minute. Of course, Microsoft dont want to know
> and
> refer you to the PC supplier for warranty issues or tech help - *RANT
> OVER!*
>
> Does anyone know what the file mentioned above represents, if it is
> part of a service pack download from Microsoft can I uninstall it and
> reinstall the service pack from the Microsoft Update downloads site?
>
> Any advice would be really much appreciated.
>
> Cheers
>
>
> --
> Cantthinkofone-
Peter,
Thanks, I will check out the Hyperlink you provided.
Canthinkofone
--
Cantthinkofone
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