Printer offline

[jmac_25]

Hello,
My printer status is showing offline and when I troubleshoot the message says printer is off but the printer is on. There is no check beside the "use printer offline" tab. HELP

 

[bmathews]

Take a look at these links for some good information and troubleshooting tips!

http://windows.microsoft.com/en-us/windows7/Install-a-printer

http://windows.microsoft.com/en-US/windows7/Why-cant-I-print

I hope this helps!

Brett M,
Windows Outreach Team