Archived from groups: microsoft.public.windowsxp.security_admin (
More info?)
Hello,
I looked up the stop error and that points towards the CPU, RAM, or bus
being the problem. I have tested the ram and that is ok. I would like to
know how I could test my cpu. I have an Intel Celeron 1.7ghz processor. I
also have cleaned out the pc from any dust problems and am running the
computer with the case off, so ventilation is not the problem. I have
unhooked any un-needed things like the printer and other USB devices. (That
way the power supply can be partially ruled out). Is there a way i can
completely rule out the power supply?
Thank You For All of Your Help,
Brandon
"Malke" wrote:
> Brandon wrote:
> > Hello,
> > The other day, when i turned on my computer, as soon as it started to log on
> > (from the welcome screen), it gave me the blue screen where it wants to dump
> > the memory. I have checked all of my drivers and they seem to be fine. I
> > can boot up in safe mode just fine, but any other way i try it does not work.
> > If i leave the room and set it aside, it continues to do this in a cyclic
> > pattern (whether or not i log on). I have no clue what the problem is, i
> > have not made any changes to the computer. I tried to repair windows but
> > that did no good. I am running Windows XP Pro with SP2. SP2 has been on
> > there for a long time now so that can't be the problem.
> > Thanks in advance,
> > Brandon
>
> Hi, Brandon. This could be caused by either software (bad drivers
> particularly) or hardware failure. There is no way for us to help you
> without knowing the actual Stop Error. Write down the Stop Error and
> research it here:
>
>
http://www.aumha.org/win5/kbestop.htm
>
> In the meantime, here are some general hardware troubleshooting steps.
> I'd start by testing the RAM (memory).
>
> 1) Open the computer and run it open, cleaning out all dust bunnies and
> observing all fans (overheating will cause system freezing). Obviously
> you can't do this with a laptop, but you can hear if the fan is running
> and feel if the laptop is getting too hot.
>
> 2) Test the RAM - I like Memtest86+ from www.memtest.org. Obviously, you
> have to get the program from a working machine. You will either download
> the precompiled Windows binary to make a bootable floppy or the .iso to
> make a bootable cd. If you want to use the latter, you'll need to have
> third-party burning software on the machine where you download the file
> - XP's built-in burning capability won't do the job. In either case,
> boot with the media you made. The test will run immediately. Let the
> test run for an extended period of time - unless errors are seen
> immediately. If you get any errors, replace the RAM.
>
> 3) Test the hard drive with a diagnostic utility from the mftr. Usually
> you will download the file and make a bootable floppy with it. Boot with
> the media and do a thorough test. If the drive has physical errors,
> replace it.
>
> 4) The power supply may be going bad or be inadequate for the devices
> you have in the system. The adequacy issue doesn't really apply to a
> laptop, although of course the power
> supply can be faulty.
>
> 5) Test the motherboard with something like TuffTest from
> www.tufftest.com. Sometimes this is useful, and sometimes it isn't.
>
> Testing hardware failures often involves swapping out suspected parts
> with known-good parts. If you can't do the testing yourself and/or are
> uncomfortable opening your computer, take the machine to a professional
> computer repair shop (not your local equivalent of BigStoreUSA).
>
> Malke
> --
> MS-MVP Windows User/Shell
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"
>