Service Pack and Virus Removal .exe's?

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

WorldWebTalk wrote:

> One of our colleagues/coworkers acquired a virus in Outlook Express
> yesterday, August 13th, not sure what it is. She operates Windows XP,
> Outlook
> Express 6.0. Her computer won't allow her to download the service
> packs and microsoft virus products: my question is this...are any or
> all of these microsoft antivirus/virus removable tools -- as well as
> the service packs -- downloadable as .exe files so that I could
> download them and, in turn, give
> them to her on a CD so she could run the executables?? Any ideas will
> help. NOTE: she did have the may 2005 version of the Stinger from
> McAfee and she ran it, it did not find a virus, so this must be a
> newer virus? Thanks to
> anyone in advance for any suggestions. Jim At WorldWebTalk

Of course you can download programs and updates on a known-clean
computer with an Internet connection and either burn the files to cd-r
or use a usb thumbdrive with enough capacity. Stinger is a very limited
antivirus tool that only looks for around 40 or so viruses. It also has
not been updated for a while. Instead, start by running TrendMicro's
Sysclean as detailed on the website here:

http://www.elephantboycomputers.com/page2.html#Removing...

Do all malware/virus removal work in Safe Mode with updated tools. After
you have done the initial scanning with Sysclean, install a
full-featured av on the machine, update it (have the updates for your
chosen av on the cd-r or usb thumbdrive) and do a thorough scan in Safe
Mode. Then to be thorough, run through the other non-viral malware
removal steps listed on the website above.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User