I need help recovering my Acer laptop top factory specs. I couldn't do a D2D recovery so I ordered their cd's. After running through the process at 100% the system states it does not have enough memory for a temporary file procedure and stops the recovery process. Acer support had me download two software add ons. One is a diskformatter.iso file and the other is an HDD initialization. It still hasn't worked. Please help. Thank you in advance.