Simon

Distinguished
Feb 16, 2001
415
0
18,780
Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

Help please
i have found the info about removing the virus buy it tells me to uninstall
the norton antivirus which the virus disabled, but i cannnot do this it will
not work(even in safe mode)....any ideas please
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

Symantec Product Support
http://www.symantec.com/techsupp/

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

"SIMON" wrote:

| Help please
| i have found the info about removing the virus buy it tells me to uninstall
| the norton antivirus which the virus disabled, but i cannnot do this it will
| not work(even in safe mode)....any ideas please
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

From: "SIMON" <SIMON@discussions.microsoft.com>

| Help please
| i have found the info about removing the virus buy it tells me to uninstall
| the norton antivirus which the virus disabled, but i cannnot do this it will
| not work(even in safe mode)....any ideas please

There are anti virus News Groups specifically for this type of discussion.

microsoft.public.security.virus
alt.comp.virus
alt.comp.anti-virus

http://securityresponse.symantec.com/avcenter/venc/data/w32.chod.d.html

If you were infected with this software, it will kill many processes that will help to
remove it, it will block access to AV and anti malware web sites and it will remove
important Registry keys that are needed for anti virus software to work properly.

You have to disinfect this virus. Remove it completely from the PC and then you must remove
NAV and reinstall NAV or do a repair install of NAV to put the Registry keys back in.


Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

It is a self-extracting ZIP file that contains the Kixtart Script Interpreter {
http://kixtart.org Kixtart is CareWare } three batch files, five Kixtart scripts, one Link
(.LNK) file, a PDF instruction file and two utilities; UNZIP.EXE and WGET.EXE. It will
simplify the process of using; Sophos, Trend and McAfee Anti Virus Command Line Scanners to
remove viruses, Trojans and various other malware.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode. This
way all the components can be downloaded from each AV vendor’s web site.
The choices are; Sophos, Trend, McAfee, Exit the menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file.

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

* * * Please report back your results * * *

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm