Windows shell commor

G

Guest

Guest
Hello,
i downloaded norton antivirus which is not getting installed because it is dlm file,which opens with windows shell commor.
 
DLM stands for Down Load Manager. As you downloaded your copy of Norton Antivirus this is normal.
Your download file maybe corrupt. Try downloading it again.
After you complete the download and before installing shut down any anti-virus you maybe running.
Also run the Norton Removal Tool to remove any trace of a failed installation.
http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN&ln=en_US

Then try installing the Norton AV again.

Still having problems? Run by the Norton support forums.
http://community.norton.com/