Status of Norton Antivirus not showing up on Windows Secur..

[Ben]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

I currently have Norton Antivirus running on my PC and it is set to
Auto-protect ON. My PC is also running Windows Security Centre. Strangely the
status of my Norton Antivirus on Windows Security Centre is indicated as
"Status Unknown" and there is always an alert message indicating that my PC
is at risk as there is no virus protection.

Can someone tell me what's wrong with my PC. What must I do to ensure that
the status of Norton Antivirus is turned to "ON" on Windows Security Cente?

Thanks a lot
--
HL

 

[Guest]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

In article <B684C640-0864-4F86-AD24-F5000B752612@microsoft.com>,
unhappy@hotmail.com says...
> I currently have Norton Antivirus running on my PC and it is set to
> Auto-protect ON. My PC is also running Windows Security Centre. Strangely the
> status of my Norton Antivirus on Windows Security Centre is indicated as
> "Status Unknown" and there is always an alert message indicating that my PC
> is at risk as there is no virus protection.

This can happen with older versions of Norton, what version are you
running and have you run a manual Live Update?

> Can someone tell me what's wrong with my PC. What must I do to ensure that
> the status of Norton Antivirus is turned to "ON" on Windows Security Cente?

If you go to www.symantec.com and enter the Support section, you can
enter your question into their SEARCH box and it will also provide you
with many direct answers specific to their products.

--

spam999free@rrohio.com
remove 999 in order to email me

 

[Guest]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

http://www.symantec.com/techsupp/sp2/faq.html?Open&src=con_web_nam&tpre=us&tdir

"Quote"

Q: Why does the Windows Security Center say that the status of my Norton
security product is "unknown."
A: Your Norton security products contain tamper protection features that
prevent malicious code from determining their status. This tamper protection also
prevents the Windows Security Center from determining the status of your Norton
security products.

Symantec has released an update which adds compatibility to the Windows
Security Center so that it may report the status of your Symantec security software.
This update is included in Norton 2005 Security Products and is available by
LiveUpdate for Norton 2002/2003/2004 Security Products. The update will install on
Windows XP, but will not take effect unless you have the Windows Security Center
installed.


Ben wrote:
> I currently have Norton Antivirus running on my PC and it is set to
> Auto-protect ON. My PC is also running Windows Security Centre.
> Strangely the status of my Norton Antivirus on Windows Security
> Centre is indicated as "Status Unknown" and there is always an alert
> message indicating that my PC is at risk as there is no virus
> protection.
>
> Can someone tell me what's wrong with my PC. What must I do to ensure
> that the status of Norton Antivirus is turned to "ON" on Windows
> Security Cente?
>
> Thanks a lot