Possibly Dead Hard Disk, Your Help Please?

[Guest]

Archived from groups: comp.sys.ibm.pc.hardware.storage (More info?)

Hi everyone, first post.

I have a Toshiba 1800-921 laptop and have recently been experience
hard disk related problems. My installation of Win XP Home is failing
to boot, the system leaves the booting screen and then hangs with a
blank scren and my factory restore pack is not working complainig of
something called INT13 errors and not being able to write to the boot
sector. Partition Magic v8 cannot write new partition tables to the
drive either (in attempt to delete everything, I have backups of all
data).

I downloaded Knoppix (www.knoppix.org) at a friends and neither fdisk
or cfdisk can erase the partitions, they compain that there are
sectors that they cannot write to. I ran $ smartctl -a /dev/hda. Here
is the response.

Device: IC25N020ATDA04-0 Supports ATA Version 5
Drive supports S.M.A.R.T. and is enabled
Check S.M.A.R.T. Passed.

General Smart Values:
Off-line data collection status: (0x00) Offline data collection
activity was
never started

Self-test execution status: ( 0) The previous self-test routine

completed
without error or no self-test

has ever
been run

Total time to complete off-line
data collection: ( 645) Seconds

Offline data collection
Capabilities: (0x1b)SMART EXECUTE OFF-LINE
IMMEDIATE
Automatic timer ON/OFF
support
Suspend Offline Collection
upon
new
command
Offline surface scan
supported
Self-test supported

Smart Capablilities: (0x0003) Saves SMART data before
entering
power-saving mode
Supports SMART auto save
timer

Error logging capability: (0x01) Error logging supported

Short self-test routine
recommended polling time: ( 2) Minutes

Extended self-test routine
recommended polling time: ( 27) Minutes

Vendor Specific SMART Attributes with Thresholds:
Revision Number: 16
Attribute Flag Value Worst Threshold
Raw Value
( 1)Raw Read Error Rate 0x000b 100 100 062 0
( 2)Throughput Performance 0x0005 100 100 040 0
( 3)Spin Up Time 0x0007 137 137 033 15
( 4)Start Stop Count 0x0012 098 098 000 3468
( 5)Reallocated Sector Ct 0x0033 100 100 005 0
( 7)Seek Error Rate 0x000b 100 100 067 0
( 8)Seek Time Preformance 0x0005 100 100 040 0
( 9)Power On Hours 0x0012 087 087 000 6042
( 10)Spin Retry Count 0x0013 100 100 060 0
( 12)Power Cycle Count 0x0032 099 099 000 3132
(191)Gsense Error Rate 0x000a 099 099 000 131072
(192)Power-Off Retract Count 0x0032 100 100 000 66
(193)Load Cycle Count 0x0012 084 084 000 164591
(194)Temperature 0x0002 177 177 000
524351
(196)Reallocated Event Count 0x0032 100 100 000 17
(197)Current Pending Sector 0x0022 100 100 000 0
(198)Offline Uncorrectable 0x0008 100 100 000 0
(199)UDMA CRC Error Count 0x000a 200 200 000 0

Smart Error Log Read failed: Input/output error
Smartctl: Smart Errorlog Read Failed
Smart Error Log Read failed: Input/output error
Smartctl: Smart Self Test log Read Failed

I do not know how to understand all of this properly. Is it time for a
new drive?

Thanks

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[Guest]

Archived from groups: comp.sys.ibm.pc.hardware.storage (More info?)

vincent-x wrote:

> I have a Toshiba 1800-921 laptop and have recently been experience
> hard disk related problems.
> (196)Reallocated Event Count 0x0032 100 100 000 17

The above line says that you've got 17 bad sectors which have been
reallocated. (With smart data, you generally want to look at the raw
value column)

I would force a full SMART test on the drive:
smartctl -t long /dev/hda

This will do a full surface scan of the drive. Then check the SMART
data again. Or, since it's an IBM drive, run the Hitachi Drive Fitness
test on it:
http://www.hitachigst.com/hdd/support/download.htm

If the number of bad sectors keeps increasing, I'd consider replacing
the drive.


-WD

 

[Guest]

Archived from groups: comp.sys.ibm.pc.hardware.storage (More info?)

Thanks for your help.

The drive is dead (0x75), now replaced with a nice Toshiba 40GAS.

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