compaqs challenge to Microsoft

Archived from groups: microsoft.public.windowsxp.video (More info?)

I installed full retail XP Pro after suffering compaq OEM nightmares.

I downloaded from the manufacturer their xp driver for the nvidia riva
tnt2 card that came with the computer. The compaq computer after log
on warms me of severe consequences using this manufacter's xp pro
driver.

I emailed Compaq for the location on their driver database the driver
for this card. I only wanted a clean running o.s. Here's their
response:

Dear Compaq Customer,

I understand that after upgrading the operating system to Windows XP
Pro, you are experiencing a problem with the video driver. Installing
a
retail version of Windows XP Pro operating system will lead to issues
pertaining to incompatible device drivers. Therefore, we do not
recommend our customers to install a retail version of Windows XP in
Presario computers.

Archived from groups: microsoft.public.windowsxp.video (More info?)

Chu,
HP may not support the TNT2 in XP but Nvidia, the chip manufacture,
does. Please download and install the latest Nvidia driver from here
http://www.nvidia.com/object/winxp_2k_56.72

--
Thanks,
Lance Naugle
Microsoft Video Driver OCA Triage
vidoca@microsoft.com
* This posting is provided "AS IS" with no warranties, and confers no
rights.

"Chu Rey" <parvardigar@yahoo.com> wrote in message
news:2c64bf60.0404280906.2b3a44cc@posting.google.com...
> I installed full retail XP Pro after suffering compaq OEM nightmares.
>
> I downloaded from the manufacturer their xp driver for the nvidia riva
> tnt2 card that came with the computer. The compaq computer after log
> on warms me of severe consequences using this manufacter's xp pro
> driver.
>
> I emailed Compaq for the location on their driver database the driver
> for this card. I only wanted a clean running o.s. Here's their
> response:
>
> Dear Compaq Customer,
>
> I understand that after upgrading the operating system to Windows XP
> Pro, you are experiencing a problem with the video driver. Installing
> a
> retail version of Windows XP Pro operating system will lead to issues
> pertaining to incompatible device drivers. Therefore, we do not
> recommend our customers to install a retail version of Windows XP in
> Presario computers.