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Your Kidding Me Right???? INVALID KEY

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Last response: in Windows 7
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October 25, 2009 7:25:35 PM


Just went out and bought a spiffy new copy of Windows 7 and guess what??? INVALID KEY

Real impressed... Fry's won't exchange it.. Can't get anyone on the phone at Microshit on a Sunday... Very impressed.

Why is it easier to run pirated microsoft software than legitimate purchased copies.. Man its comical.

I've been an SA for 15 years, have supported countless software applications/operating systems and nothing comes close to the frustration, downtime, mis-information than microsoft products.

Anyone else have an invalid key? YES its typed correctly 30 times over by three different people. We tried all capitol letters. We tried all lower case letter.. We tried manually adding the dashes even though it says it puts them in automatically. We've tried not manually adding the dashes. Me made sure we have no preceeding or trailing spaces.

Unbelievable.


More about : kidding invalid key

a b $ Windows 7
October 25, 2009 7:48:29 PM

Ummm.... Troll much?
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a c 215 $ Windows 7
October 25, 2009 7:53:19 PM

So call them back on Monday, and stop bitching about it. It is quite amusing that something like this happened, but why don't you stop complaining and go do something about it?
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October 25, 2009 8:04:47 PM

ITT someone having a tantrum calls other people immature.
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a c 215 $ Windows 7
October 25, 2009 8:09:40 PM

I have grown up, thank you. From where I stand, you're the one who hasn't done that just yet.

What do the grown-ups do when they face a problem? They find a way to deal with it to make it work to their satisfaction. What did you do? You came on to this forum and bitched about it like it was the worst thing in the world. You did this despite the fact that there are 30 days to rectify the situation. But beyond that, you don't actually get locked out of your machine after those 30 days. Instead, it simply becomes more of an inconvenience to reboot your computer.

You're shitting in your own backyard here bud. I'm not the one littering the place with troll droppings.
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October 25, 2009 8:16:11 PM

My copy of Win7 arrives tomorrow... and should I have trouble with the key I suppose I'll be calling up the Egg or perhaps Microsoft... and in the mean time I'd just use my backup computer with Vista (that works very well might I add)
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October 25, 2009 8:26:07 PM

Are you installing on a clean hard disk? you might have an upgrade copy.

I don't know why I bothered to try and help because from what I've seen here you are a complete and utter arsehole.
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October 25, 2009 8:29:05 PM

Could it be that You have upgrade version and trying to install in on the emtpty hdd without previous version of Windows? That would explain invalid key.
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October 25, 2009 8:29:53 PM

Have you tried to proceed with the install without the product key code entered and then trying to enter it again once windows is fully loaded? Dont think it would make a difference but couldn't hurt to try right..
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October 25, 2009 8:31:53 PM

I had this problem last night with the Windows 7 Home Upgrade. Turns out, if you don't ALREADY have XP or Vista installed, it will claim your CD-Key is invalid.

All you have to do is install XP or Vista first, then insert the Windows 7 CD from within Windows. You can ask it to "Upgrade" from Vista "in-place" or do a clean install. However, their idea of "Clean Install" means it takes your entire existing Windows install and puts it into a folder called Windows.OLD and saves it on your new install.

It still works, but you have to go through all this in order for it to accept your CD-Key.

I've read a couple work-arounds for this online already. So you might search Google.

EDIT: BY THE WAY!!!!! If you have ANY additional hard drives installed in your system, disconnect all of them except the one you want to install on. Otherwise, I ran into MBR boot up problems, and when I got it to work. Windows partitioned an existing IDE drive and put a "Recovery" program on that disk, and essentially wiped all the 200GB of data on that drive.

I'm running recovery software on that hard drive right this moment....
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October 25, 2009 8:31:57 PM

The OP acted immaturely, actually with little to no withholding of social filters. This is quite evident in his display of dull and overused sarcasm with a hint of naivete/condescending idea to think fry's would dwell into the problems of Microsoft. Then he further proofs his "unbelievable" idiosyncrasy by retorting that the posters who called him a troll to be immature/trolls themselves. Not only has he done this, but his reflective abilities are quite non existent to the point that it may be the opposite of reflective (believing to be so right, that reflection in one self is unnecessary (could be called a form of arrogance)).

It's not every day I get to use to use long complex and grammatically incorrect sentences. :/ 
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October 25, 2009 9:19:53 PM

...Seems that the OP (Rhugga) has embareassed (SP, on purpose...) themselves and left the building. Doesn't anyone read anymore? ToS plainly says that all material posted on this site becomes the property OF this site. There is no such concept as 'MY' thread, at least not on this site.

MS clearly documents how to do an 'upgrade' vs. a clean install. MS clearly also states to start out with a good backup. And they also have an EULA for all to read, part of which plainly states remedies for issues.
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October 27, 2009 9:54:42 AM

[*** ing manual...
Wait, people do that? If they did, then Toms forums might get like 10 posts a day in total...
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October 27, 2009 1:43:07 PM

I must admit that an "INVALID KEY" message isn't really helpful to diagnose the fact that you need a previous installation for it to work.
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a b $ Windows 7
October 27, 2009 9:05:34 PM

Perhaps not... but the box does state you need a previous version of Windows running to use the upgrade...
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October 27, 2009 9:22:26 PM

in case anyone runs into this problem with a full version key, just don't type anything, you've got 30 days to put it in and activate
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October 28, 2009 4:46:18 AM

120 days.
You can rearm it 3 times, giving 30 days each time.
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October 28, 2009 6:09:48 AM

I don't see anywhere stated if he bought upgrade or full version.
Also shouldn't be possible to make clean install of upgrade with providing XP/Vista key ?

croc: do you really read eula from M$ ? It take about hour to read all that bs that its there and have no important information at all.
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October 28, 2009 6:49:53 AM

I read the eula...
I've read less interesting things in my life...
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November 5, 2009 3:22:14 PM

Okay everyone can stop bickering about this guy because he is not the only one out there with this problem. I agree with him to be honest (though not quite as frustrated) it took me near 6hrs lastnight just to check and recheck the 'compatibility' of my computer (which I findout later from our university tech team is a joke). After getting the computer compatible it took near 6more hours to get ready to install and finally ask for my registration key which is also, as was stated with the other issue, INVALID.

I'm not quite sure what to do yet as any large company takes long enough to respond with their helpdesks and the only thing the techys here could say is.. 'bring it in and we'll mess with it'. So, if anyone has a respectful and thoughtout response that has worked with this issue please let me know.



Also, just to clarify mine is an upgrade disk, upgrading from English Vista to Windows 7 Ultimate. Both 32bit and my computer does have enough free space on the hardrive.
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November 5, 2009 5:40:09 PM

Nice cleaning work OP.
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a b $ Windows 7
November 5, 2009 6:47:47 PM

I love Linux.....jajajaja
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a b $ Windows 7
November 5, 2009 7:47:11 PM

Which edition of Vista? Did you do an in-place upgrade or clean install? I upgraded my 64-bit Vista Ultimate to 64-bit Windows 7 Pro via a clean install... no issues with the product key. It seemed to take a lot longer than a clean OEM install would have... but it was glitch-free. If you do not have Vista Ultimate, you may have to clean install... but I'm guessing you did that anyway.
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November 14, 2009 3:37:18 PM

THIS IS A KNOWN ISSUE WITH WIDOWS 7 INSTALL DVD'S!!! Our keys ARE valid.... but there is a registry error on many install DVD's of Windows 7 that makes them not recognize a valid key!! There is a tested fix right from MICROSOFT SUPPORT which I am reprinting below! I just had this problem this morning, and I just fixed it! Please note: The UPGRADE versions of Windows 7 recommend doing a "clean install" on XP machines, meaning every copy of Windows 7, even upgrade versions, CAN be installed onto a clean disc!!

Print these instructions, and do the following:

1. Install Windows 7. When it asks for your product key, UNCHECK the box that says "Activate When Online", and LEAVE THE KEY BLANK. Click "Next".

2. Allow it to boot. Then, click the start "Orb" and in the search box, type REGEDIT. (Do NOT hit enter). At the top of the search box, a program link called REGEDIT will appear. Click on it once.

3. You will enter the registry editor. Click "Edit" at the top, then "Find". Search for the term "mediaboot". It will search for 15 seconds, and it will highlight an entry called "MediaBootInstall". (Alternately, you can manually find this entry by looking in this path: HKEY-LocalMachine->Software->Microsoft->Windows->CurrentVersion->Setup->OOBE.)

4. Double-click on "MediaBootInstall". Change the value of "Value Data" from a "1" to a Zero. Click "OK".

5. Exit the Registry Editor.

6. Click the start "Orb", then type CMD in the search box WITHOUT hitting "Enter". At the top, a program link called "CMD" will pop up.

7. RIGHT CLICK the CMD link and select "Run Program As Administrator". If you just left clicked on it before, close it out and re-start it as an administrator.

8. A DOS window will open. Type the following: CSCRIPT.EXE SLMGR.VBS -REARM Don't miss the spaces. Hit Enter when done.

9. It will do its thing, and then ask for a reboot. Reboot the system.

10. Upon restarting, you will have a working copy of Win 7 that will require activation with your valid key within 30 days.

11. To activate: Click the Start "Orb" and type "Activate" in the search box without hitting the Enter key.

12. At the top of the search box listings, you will see a line that says "Activate Windows". Click the link and follow the instructions using your valid key.... your key will now work!


P.S. This immediately reminds me of the new "I'm a MAC" commercial in which "PC" repeatedly says that the "New version of Windows" won't have any of the problems that the old version has!! Yeah, right. Here's a glaring problem before it is even installed!

Also, I posted this same info to the MS support forums, and their moderator, some jerk-off named Ronnie Vernon deleted it. Anything those a*holes can do to screw their customers over is certainly something they love to do. Can you imagine deleting a fix for a known problem users are having? They refer people to their help pages when they delete my posts.... but the help pages DO NOT have this fix posted!!! MS employees are scum.

Enjoy this fix!!!
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November 14, 2009 6:48:35 PM

Hey I attempted to get MS to send me corrected install DVD's and they're balking about it. Nothing like MS attempting to screw their customers! So I guess instead of sending new Win 7customers DVD's with correctly functioning installers, customers will be required to hack their registry each time they install the software. What fun! Thanks MS!!

Apparently this issue may be limited to persons attempting to install an upgrade copy of Win 7 onto a clean hard drive..... something that you MUST do if attempting to upgrade from XP. (Right on the back of each upgrade box is printed a warning that you MUST save your data, and wipe the drive clean before installing an upgrade from XP!!) However, the MS programmers screwed up the installer software. If the Win 7 installer is an upgrade copy, and it does not detect any previous OS on the hard drive, as it will if you follow their instructions for XP, it was SUPPOSED to have the user put in a previous valid copy of an XP or Vista install DVD so that it could verify the upgrade was valid.

But, instead it just gives an "Invalid Key" error.

Do you know what this means?

The FIX I posted above, as given to me directly from MS Support, BYPASSES the requirement for the software to physically detect a previous version required for the upgrade to work.

Therefore, it seems that anyone can purchase an upgrade version of the software WITHOUT having to actually own a previous version to install it!!!

Although I have several valid retail copies of XP and Vista on my shelf, making me legal..... at no time did Windows 7 ask or require me in any way to verify a previous version was owned. So, MS Support is basically giving out instructions on how to hack their own software to cover their screw up. No wonder the MS Support moderator didn't want to post this info!

Wow is this a big mess. When the net finds out anyone can purchase upgrade software without having to physically own the previous version, someone at MS is losing their job.... if not already.

Hey MS. Don't like this post? Too bad! I have the support case number right here where YOUR employees gave out THIS information! After the Vista nightmare, you would think MS would be careful not to screw up again!!!
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November 16, 2009 9:05:09 AM

Its not an issue, you bought an upgrade copy and are trying to get away with using it like a full version, naturally its not going to be easy...
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a c 421 $ Windows 7
November 17, 2009 12:37:23 AM

upgrade crook!

lol!
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November 17, 2009 1:32:54 AM

Either you got really unlucky and a key gen got your key, or its just a fluke.

Dont freak out dude. Microsoft will replace it. Call them monday
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a c 421 $ Windows 7
November 17, 2009 1:33:59 AM

you should have bought the full edition!
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November 17, 2009 11:29:10 PM

Just do the "double install method".
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a c 421 $ Windows 7
November 17, 2009 11:43:32 PM

does the double install still work on win 7!
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a b $ Windows 7
November 18, 2009 2:10:50 AM

area51 - Yes the double install (omit key on first install is suppose to work) carry over from vista. But the registry edit is easier.

If johnt would have "googled" this or checked in this forum he could have saved a call and probably time. That "Fix" has been out for some time. I posted it around 5 Nov.

The Toshiba laptop upgrade disk will do a clean install with no problem. I installed over win 7 RC which requires a clean install and is not a qualifing OP. Probably just checks the model number against a list.

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a c 421 $ Windows 7
November 18, 2009 7:20:50 PM

thanks chief!
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November 18, 2009 11:03:09 PM

johntsouris said:
If the Win 7 installer is an upgrade copy, and it does not detect any previous OS on the hard drive, as it will if you follow their instructions for XP, it was SUPPOSED to have the user put in a previous valid copy of an XP or Vista install DVD so that it could verify the upgrade was valid. But, instead it just gives an "Invalid Key" error.

No, it is SUPPOSED to behave exactly like Windows Vista upgrade media when attempting to clean install onto a blank hard disk with no current qualifying OS - return an invalid key.

The proper and intended solution to this is to call Microsoft support, explain what has happened, whereas they will attempt to verify/confirm that you have a legitimate copy of a qualifying OS to be upgraded, rather than those people who are not entitled to use the upgrade version because they have no legitimate qualifying OS. Once it is verified that you do in fact own a legitimate copy of a qualifying OS to be upgraded, they will guide you through the steps to perform the clean install.

That's how its SUPPOSED to work. And by your own account, you did exactly what Microsoft wanted you to do in such a case.
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November 18, 2009 11:44:25 PM

I had the same problem when doing a clean install using an Upgrade version, after talking with MS on the phone I ended up doing the same thing as johntsouris.

Now here is the kicker.

At no point during or after the install did it EVER ask me for a product key from a full version of Windows. So .. .essentially this work around is essentially giving you a FULL version of Windows, while only actually needing the Upgrade version.
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a b $ Windows 7
November 19, 2009 6:11:28 AM

I never got asked for a full version product key either... but then I started setup from Vista and chose the clean install option. This left all my old data intact, but still installed a "clean" Windows 7... no settings or anything from Vista. Absolutely no issue with my product key either.
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