BackupExec : Can't retrieve infos from tape

[Guest]

Archived from groups: comp.sys.ibm.pc.hardware.storage (More info?)

Hi all,

I use BackupExec version 9 for several weeks. Until now, when I inserted a tape, BackupExec shew me the tape label (the name of the tape). But now, when I insert the tape, the label displayed is "None". Of course, this is the same tape as usual.

Why doesn't the label appear ? How can I debug that ? Does someone already had this problem ?

Thank you for any help.

Alain.

 

[Guest]

Archived from groups: comp.sys.ibm.pc.hardware.storage (More info?)

"Alain Paschoud" <alain.paschoud@gem-ag.com> wrote in message
news:20040811101949.00004f98.alain.paschoud@gem-ag.com...
> Hi all,
>
> I use BackupExec version 9 for several weeks. Until now, when I inserted a
tape, BackupExec shew me the tape label (the name of the tape). But now,
when I insert the tape, the label displayed is "None". Of course, this is
the same tape as usual.
>
> Why doesn't the label appear ? How can I debug that ? Does someone already
had this problem ?
>
> Thank you for any help.
>
> Alain.
If this is only tape to do this, tape is faulty, if all tapes do this, drive
is dirty (You do have a cleaning tape, don't you?) or is faulty.
Mike.