Has anyone heard from Acronis Tech Support Lately ?

[Guest]

Archived from groups: comp.sys.ibm.pc.hardware.storage (More info?)

I've submitted grips via email to them in that past and it always
got back in a couple days. On the 15th I sent some question
in, got the autoresponce back, submitted the system info the
boilerplate message asked for and haven't heard anything since.


--
Al Dykes
-----------
adykes at p a n i x . c o m

 

[peter]

Archived from groups: comp.sys.ibm.pc.hardware.storage (More info?)

Did you try their support forum?
http://www.wilderssecurity.com/forumdisplay.php?f=65
It seems that Acronis Support people are active there.

"Al Dykes" <adykes@panix.com> wrote in message
news:cg56q7$ne0$1@panix3.panix.com...
> I've submitted grips via email to them in that past and it always
> got back in a couple days. On the 15th I sent some question
> in, got the autoresponce back, submitted the system info the
> boilerplate message asked for and haven't heard anything since.
>
>
> --
> Al Dykes
> -----------
> adykes at p a n i x . c o m

 

[Guest]

Archived from groups: comp.sys.ibm.pc.hardware.storage (More info?)

In article <2on97fFcq1jsU1@uni-berlin.de>,
Peter <peterfoxghost@yahoo.ca> wrote:
>Did you try their support forum?
>http://www.wilderssecurity.com/forumdisplay.php?f=65
>It seems that Acronis Support people are active there.
>

Thanks for the response;

But

(a) I Hate web forums. Life's too short. Email and
usenet groups work fine, and
(b) The autpmated email I got from them didn't say anything about
having to use their forums.

I'll take a look.


>"Al Dykes" <adykes@panix.com> wrote in message
>news:cg56q7$ne0$1@panix3.panix.com...
>> I've submitted grips via email to them in that past and it always
>> got back in a couple days. On the 15th I sent some question
>> in, got the autoresponce back, submitted the system info the
>> boilerplate message asked for and haven't heard anything since.
>>
>>
>> --
>> Al Dykes
>> -----------
>> adykes at p a n i x . c o m
>
>


--
Al Dykes
-----------
adykes at p a n i x . c o m

 

[Guest]

Archived from groups: comp.sys.ibm.pc.hardware.storage (More info?)

Peter wrote:

> Did you try their support forum?
> http://www.wilderssecurity.com/forumdisplay.php?f=65
> It seems that Acronis Support people are active there.


I'll second that. The forums seem to be the best way to get support.


-WD