Live TV Video Error

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I am running XP Media Center on a Dell 4600C. Live TV
gives a video error. DVD's, recorded TV, pictures are
all fine. Dell Tech Support says, "Format Disk" and
reinstall XPMC, you can't update the operating system
without starting from scratch."
1- Can this be?
2- Why do I have the video error for TV? How can I
correct it without having to formate the hard drive?
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More about live video error
  1. Archived from groups: (More info?)

    Hey Bob,
    Maybe you should go and buy a Mac, it really works, because you will continue to have problems with that PC of yours. Formatting the harddrive? Not on a Mac, because mac's don't get these problems.
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