Question Format

[Guest]

Archived from groups: microsoft.public.windowsxp.video (More info?)

Howdy all,

I realize some people are impatient/upset with a problem
they are having. I realize some people have little to
zero knowledge of computers/hardware/programs.

I'm not trying to sound like a jerk, but you people need
to consider what you're writing.

Too often, I'm seeing questions like "HELP!! such and
such program isn't working, i'm getting error messages,
this game doesn't run," etc.

That is why they made these support newsgroups. More
knowledgeable people gladly devote some of their time to
helping with problems because we like to do so. In face I
LOVE helping people.

So, I'm going to help you, help us, to help you.

When you come on here with a problem, include the
following things if you can.

1. System specs
2. ANYTHING you changed before the problem occurred.
3. Whether your computer is up-to-date with patches, etc.
4. Exact error messages - Not just "I'm getting errors"
5. Whether you're running any kind of AntiVirus software
6. Basically as much information as possible.

1, 2, and 4 are the most important I'd say.

Like I said, we love to help, but we can't read your
minds or see through your eyes. We need as much
information as you can give us.

And PLEASE....READ through the threads before you post.
90% of the questions you are asking have been answered
over and over and over again.

Understand that most problems you will face with Video
are:
1. Drivers
2. DirectX
3. Outdated, old, underpowered videocards
4. Systems incapable of handling what you want to do

Remember, just because you barely meet the minimum
requirements doesn't mean you'll have great performance.

Ok, I'm done now

 

[Guest]

Archived from groups: microsoft.public.windowsxp.video (More info?)

"Ah-nuld" <anonymous@discussions.microsoft.com> wrote in message
news:21f4201c45c0f$273954b0$a501280a@phx.gbl...
> Howdy all,
>
> I realize some people are impatient/upset with a problem
> they are having. I realize some people have little to
> zero knowledge of computers/hardware/programs.
>
> I'm not trying to sound like a jerk, but you people need
> to consider what you're writing.

<snip for brevity>

Unfortunately, the people you might have hoped to reach with your post are
highly unlikely to ever see it. Folks drop in via the web interface and
post questions without ever glancing at anything else which has previously
been posted. Most don't even give any indication that they have seen the
responses to their questions. I think many believe that it's some sort of
chatroom or live link to Microsoft.

And why are you posting via the web interface instead of using a proper
newsreader?

--
Ian.

 

[clinton]

Archived from groups: microsoft.public.windowsxp.video (More info?)

I'm experianced with computers but i'm new to Movie Maker. I want to use it
for a World History Projet but its my first time. I could teach myself
(which i am) without any questions if a complete, all-inclusive mannual was
avalible for it. There are only four topics in the help guide. If full
directions were provided we would not be directed to use your message board.
I'm not upset. I'm greatful to be able to use this wonderful program for
free, but go easy on the ignorant ones.

"Ah-nuld" wrote:

> Howdy all,
>
> I realize some people are impatient/upset with a problem
> they are having. I realize some people have little to
> zero knowledge of computers/hardware/programs.
>
> I'm not trying to sound like a jerk, but you people need
> to consider what you're writing.
>
> Too often, I'm seeing questions like "HELP!! such and
> such program isn't working, i'm getting error messages,
> this game doesn't run," etc.
>
> That is why they made these support newsgroups. More
> knowledgeable people gladly devote some of their time to
> helping with problems because we like to do so. In face I
> LOVE helping people.
>
> So, I'm going to help you, help us, to help you.
>
> When you come on here with a problem, include the
> following things if you can.
>
> 1. System specs
> 2. ANYTHING you changed before the problem occurred.
> 3. Whether your computer is up-to-date with patches, etc.
> 4. Exact error messages - Not just "I'm getting errors"
> 5. Whether you're running any kind of AntiVirus software
> 6. Basically as much information as possible.
>
> 1, 2, and 4 are the most important I'd say.
>
> Like I said, we love to help, but we can't read your
> minds or see through your eyes. We need as much
> information as you can give us.
>
> And PLEASE....READ through the threads before you post.
> 90% of the questions you are asking have been answered
> over and over and over again.
>
> Understand that most problems you will face with Video
> are:
> 1. Drivers
> 2. DirectX
> 3. Outdated, old, underpowered videocards
> 4. Systems incapable of handling what you want to do
>
> Remember, just because you barely meet the minimum
> requirements doesn't mean you'll have great performance.
>
> Ok, I'm done now
>