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DVD player (powerDVD) won't play

Tags:
  • Video
  • Microsoft
  • Windows XP
Last response: in Windows XP
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August 11, 2004 8:05:24 PM

Archived from groups: microsoft.public.windowsxp.video (More info?)

Here is the exact problem from the microsoft knowledge
base.....do you know the hotfix or how to correct this?

start of article:

MacroVision does not work correctly for DVD video
Applies To
This article was previously published under Q315451
SYMPTOMS
When you play a DVD video that is copy-protected by
MacroVision in Windows Media Player, you may experience
any of the following symptoms:
The sound is not synchronized with the video.
The video is distorted or pixilated.
If the display adapter on the computer supports TV Out,
the signal from the TV Output of the computer does not
appear correctly.
RESOLUTION
A supported hotfix is now available from Microsoft, but
it is only intended to correct the problem that is
described in this article. Only apply it to systems that
are experiencing this specific problem. This hotfix may
receive additional testing. Therefore, if you are not
severely affected by this problem, Microsoft recommends
that you wait for the next Windows XP service pack that
contains this hotfix.

To resolve this problem immediately, contact Microsoft
Product Support Services to obtain the hotfix. For a
complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the
following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;
[LN];CNTACTMS

Note In special cases, charges that are ordinarily
incurred for support calls may be canceled if a Microsoft
Support Professional determines that a specific update
will resolve your problem. The usual support costs will
apply to additional support questions and issues that do
not qualify for the specific update in question.

The English version of this hotfix has the file
attributes (or later) that are listed in the following
table. The dates and times for these files are listed in
coordinated universal time (UTC). When you view the file
information, it is converted to local time. To find the
difference between UTC and local time, use the Time Zone
tab in the Date and Time tool in Control Panel. i386
Date Time Version Size File
name Platform
-------------------------------------------------------
---------
15-Nov-2001 13:27 5,149
Empty.cat I386
22-May-2002 11:34 6.4.2600.45 129,536
Mpg2splt.ax I386
16-May-2002 08:50 5.2.2.2 3,584
Spmsg.dll I386
29-Apr-2002 15:14 5.2.2.2 44,032
Spuninst.exe I386
15-Nov-2001 13:27 5,149
Empty.cat IA-64
22-May-2002 11:34 6.4.2600.45 546,816
Mpg2splt.ax IA-64
16-May-2002 08:50 5.2.2.2 3,072
Spmsg.dll IA-64
29-Apr-2002 15:04 5.2.2.2 130,048
Spuninst.exe IA-64
22-May-2002 11:34 6.4.2600.45 129,536
Wmpg2splt.ax IA-64
STATUS
Microsoft has confirmed that this is a problem in the
Microsoft products that are listed in the "Applies to"
section of this article.
The information in this article applies to:
Microsoft Windows XP Professional
Microsoft Windows XP Home Edition
Last Reviewed: 2/3/2004 (1.0)
Keywords: kbbug kbfix KB315451 kbAudEndUser

More about : dvd player powerdvd play

Anonymous
August 11, 2004 11:05:35 PM

Archived from groups: microsoft.public.windowsxp.video (More info?)

Install SP2.
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"Boe" <jlefebvr@shaw.ca> wrote in message
news:48e101c47ff7$af1057b0$a601280a@phx.gbl...
> Here is the exact problem from the microsoft knowledge
> base.....do you know the hotfix or how to correct this?
>
> start of article:
>
> MacroVision does not work correctly for DVD video
> Applies To
> This article was previously published under Q315451
> SYMPTOMS
> When you play a DVD video that is copy-protected by
> MacroVision in Windows Media Player, you may experience
> any of the following symptoms:
> The sound is not synchronized with the video.
> The video is distorted or pixilated.
> If the display adapter on the computer supports TV Out,
> the signal from the TV Output of the computer does not
> appear correctly.
> RESOLUTION
> A supported hotfix is now available from Microsoft, but
> it is only intended to correct the problem that is
> described in this article. Only apply it to systems that
> are experiencing this specific problem. This hotfix may
> receive additional testing. Therefore, if you are not
> severely affected by this problem, Microsoft recommends
> that you wait for the next Windows XP service pack that
> contains this hotfix.
>
> To resolve this problem immediately, contact Microsoft
> Product Support Services to obtain the hotfix. For a
> complete list of Microsoft Product Support Services phone
> numbers and information about support costs, visit the
> following Microsoft Web site:
> http://support.microsoft.com/default.aspx?scid=fh;
> [LN];CNTACTMS
>
> Note In special cases, charges that are ordinarily
> incurred for support calls may be canceled if a Microsoft
> Support Professional determines that a specific update
> will resolve your problem. The usual support costs will
> apply to additional support questions and issues that do
> not qualify for the specific update in question.
>
> The English version of this hotfix has the file
> attributes (or later) that are listed in the following
> table. The dates and times for these files are listed in
> coordinated universal time (UTC). When you view the file
> information, it is converted to local time. To find the
> difference between UTC and local time, use the Time Zone
> tab in the Date and Time tool in Control Panel. i386
> Date Time Version Size File
> name Platform
> -------------------------------------------------------
> ---------
> 15-Nov-2001 13:27 5,149
> Empty.cat I386
> 22-May-2002 11:34 6.4.2600.45 129,536
> Mpg2splt.ax I386
> 16-May-2002 08:50 5.2.2.2 3,584
> Spmsg.dll I386
> 29-Apr-2002 15:14 5.2.2.2 44,032
> Spuninst.exe I386
> 15-Nov-2001 13:27 5,149
> Empty.cat IA-64
> 22-May-2002 11:34 6.4.2600.45 546,816
> Mpg2splt.ax IA-64
> 16-May-2002 08:50 5.2.2.2 3,072
> Spmsg.dll IA-64
> 29-Apr-2002 15:04 5.2.2.2 130,048
> Spuninst.exe IA-64
> 22-May-2002 11:34 6.4.2600.45 129,536
> Wmpg2splt.ax IA-64
> STATUS
> Microsoft has confirmed that this is a problem in the
> Microsoft products that are listed in the "Applies to"
> section of this article.
> The information in this article applies to:
> Microsoft Windows XP Professional
> Microsoft Windows XP Home Edition
> Last Reviewed: 2/3/2004 (1.0)
> Keywords: kbbug kbfix KB315451 kbAudEndUser
>
!