Hello, There are 3 laptops in this home. Mine is now the only one that will not connect to the internet for the last 3 days. Reconnedted the router, checked the motem, and connected it directly, and it wont access the internet. Tried all we know, and still no answer. Can you please help? Thanks
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So you connected the cable and also nothing ? Then maybe a/v is blocking network traffic- Check its settings-
are you getting an IP address?
You've probably checked this but modem and router are both powered up and connected yes? ethernet isn't disabled in device manager?