Unable to install ActiveSync 3.7.1

Archived from groups: microsoft.public.pocketpc,microsoft.public.pocketpc.activesync (More info?)

I'm currently running Active Sync 3.7 build (3083) on a Ipaq 3950
I've downloaded version 3.7.1 from Microsoft but it fails to install.
It goes through the file copying process but then does nothing.

Any ideas?

--
Brett

Archived from groups: microsoft.public.pocketpc,microsoft.public.pocketpc.activesync (More info?)

"Brett..." <blaniosh@saltwells.dudley.gov.uk> wrote in message
news:2h23fmF863ktU1@uni-berlin.de...
> I'm currently running Active Sync 3.7 build (3083) on a Ipaq 3950
> I've downloaded version 3.7.1 from Microsoft but it fails to install.
> It goes through the file copying process but then does nothing.
>
> Any ideas?
>
> --
> Brett
>
>
>

Hi Brett,

Try deleting all the files in the Windows user's "Temp" directory. Go to
Start, Run and enter -

%temp%

This will list your Temp directory. The Temp directory is used for
temporary things like installation processes. Delete the files and then try
installing Activesync.

--
Regards,
Raj

Archived from groups: microsoft.public.pocketpc,microsoft.public.pocketpc.activesync (More info?)

Raj Pillai wrote:
> "Brett..." <blaniosh@saltwells.dudley.gov.uk> wrote in message
> news:2h23fmF863ktU1@uni-berlin.de...
>> I'm currently running Active Sync 3.7 build (3083) on a Ipaq 3950
>> I've downloaded version 3.7.1 from Microsoft but it fails to install.
>> It goes through the file copying process but then does nothing.
>>
>> Any ideas?
>>
>> --
>> Brett
>>
>>
>>
>
> Hi Brett,
>
> Try deleting all the files in the Windows user's "Temp" directory. Go
> to Start, Run and enter -
>
> %temp%
>
> This will list your Temp directory. The Temp directory is used for
> temporary things like installation processes. Delete the files and
> then try installing Activesync.

Hi Ray
No joy
Files are unpacked, a second or two of hourglass and then nothing :-(


--
Brett

I was going to commit suicide the other day, but I must not have been
serious because I brought a beach towel.

Archived from groups: microsoft.public.pocketpc,microsoft.public.pocketpc.activesync (More info?)

Sorry no joy with that either.
If I go to the directory where the files are unpacked and run WCESMGR after
killing the tasks wcesmgr and wcescomm then 3.7.1 runs.

Brett

Sandra Vargas [MSFT] wrote:
> - Go to Task Manager
> - kill/end process for setup.exe
> - kill/end process for all instances is_setup.exe
> - restart install again
>
> Hope this helps.
>
> Sandra Vargas [MSFT]
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
> "Brett..." <blaniosh@saltwells.dudley.gov.uk> wrote in message
> news:2h4ar4F8vvauU1@uni-berlin.de...
>> Raj Pillai wrote:
>>> "Brett..." <blaniosh@saltwells.dudley.gov.uk> wrote in message
>>> news:2h23fmF863ktU1@uni-berlin.de...
>>>> I'm currently running Active Sync 3.7 build (3083) on a Ipaq 3950
>>>> I've downloaded version 3.7.1 from Microsoft but it fails to
>>>> install. It goes through the file copying process but then does
>>>> nothing.
>>>>
>>>> Any ideas?
>>>>
>>>> --
>>>> Brett
>>>>
>>>>
>>>>
>>>
>>> Hi Brett,
>>>
>>> Try deleting all the files in the Windows user's "Temp" directory.
>>> Go to Start, Run and enter -
>>>
>>> %temp%
>>>
>>> This will list your Temp directory. The Temp directory is used for
>>> temporary things like installation processes. Delete the files and
>>> then try installing Activesync.
>>
>> Hi Ray
>> No joy
>> Files are unpacked, a second or two of hourglass and then nothing :-(
>>
>>
>> --
>> Brett
>>
>> I was going to commit suicide the other day, but I must not have been
>> serious because I brought a beach towel.



--
Brett

Well, you know when you're rocking in a rocking chair, and you go so
far that you almost fall over backwards, but at the last instant you
catch yourself? That's how I feel all the time.

Archived from groups: microsoft.public.pocketpc,microsoft.public.pocketpc.activesync (More info?)

Raj Pillai wrote:
> "Brett..." <blaniosh@saltwells.dudley.gov.uk> wrote in message
> news:2h4ndlF94burU1@uni-berlin.de...
>> Sorry no joy with that either.
>> If I go to the directory where the files are unpacked and run WCESMGR
>> after
>> killing the tasks wcesmgr and wcescomm then 3.7.1 runs.
>>
>> Brett
>
> Hi Brett,
>
> Take a look at #6 on the following Chris De Herrera's site ---
>
> http://www.cewindows.net/faqs/acti [...] lation.htm
>
> See if that helps or else post back. BTW are you running any
> firewall or antivirus software ?

Thanks Raj that did it.
To help anyone else with the same problem, you need to navigate to where the
files unpacked by the installer are located.
Then double click on the file is_setup.exe which installs the program fine.

I'd discovered the first bit but wasn't sure which setup file to run.



--
Brett

I busted a mirror and got seven years bad luck, but my lawyer thinks
he can get me five.