Anyone bashing this game, especially at LEVEL 14, needs to rethink their logic. I understand that people have opinions, but the game does not suffer from flaws in gameplay. It's fun, intense, and the questing/dialogue actually has a purpose. Not only does it involve you emotionally, but it also helps you build a very, very strong RP role for your character. It implants lines that you can say that would be common in the Star Wars universe for you to reuse in RP conversation with other players, which in turn they will probably read in their head in the voice of your class (if they've played it). I also don't think you need to be a Star Wars fan to enjoy this game. Much like with WoW, I am not a Warcraft RTS fan, but I did enjoy the game for a while -- before it became a recycled breeze.
The voiceover really makes a huge difference, and I actually care about quests, and have not found them tedious yet. Also, I'm not surprised that this game is having launch issues; EA had to involve Origin, which is quite possibly one of the worst online store programs I've run into, not to mention EAs support and care for customers is virtually nonexistant. You're better of pleading directly to the developers on twitter; they'll actually care. The issue will be sorted out nonetheless, I just hope for the player's sake it's soon (because this game is going to be huge!)