Archived from groups: microsoft.public.windowsxp.work_remotely (
More info?)
We haven t try that.
What are the major difference?
Thanks
Dan
"Huei Wang [MSFT]" <hueiwang@online.microsoft.com> wrote in message
news:OTQl9dnIEHA.2164@TK2MSFTNGP12.phx.gbl...
> Does solicited remote assistance work? work flow is little different
> between
> offer and solicited RA.
>
> --
>
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> This posting is provided "AS IS" with no warranties, and confers no
> rights.
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> "Dan" <dan@videotron.ca> wrote in message
> news:OxlAEZnIEHA.3032@TK2MSFTNGP09.phx.gbl...
>> Yes I did.
>>
>> Actually I should have mentionned that it is working great on my LAN.
>>
>> It is only when user are connecting with VPN that remote assistance does
> not
>> work.
>>
>> Thanks
>>
>> Dan
>>
>> "Huei Wang [MSFT]" <hueiwang@online.microsoft.com> wrote in message
>> news:eEYNp3lIEHA.3476@TK2MSFTNGP11.phx.gbl...
>> > Offer remote assistance require some setup, have you check out this KB
>> >
>> >
http://support.microsoft.com/default.aspx?scid=kb;en-us;308013
>> >
>> > --
>> >
>> >
>> > This posting is provided "AS IS" with no warranties, and confers no
>> > rights.
>> >
>> >
>> >
>> > "Dan" <dan@videotron.ca> wrote in message
>> > news:uq1qDIjIEHA.3200@TK2MSFTNGP10.phx.gbl...
>> >> Hi,
>> >> My laptop home users connect trhu VPN with L2TP Ipsec to y Office.
> Works
>> >> great.
>> >>
>> >> But when I try to do Offer remote assistance, it does not work.
>> >> Remote desktop works great but bot remote assistance.
>> >>
>> >> No firewall are being used on the client side..
>> >>
>> >> Any suggestion?
>> >>
>> >>
>> >
>> >
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