Hardware Profile Shows Incorrect Docking Status for Portab..

[Guest]

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

My new Thinkpad T40 does not recognize it's docked/undocked status. Under hardware profiles the check box for "This is a Portable Computer" is greyed out.

There seems to be a fix described in KB 821161. Here is the full link http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B821161&Product=winxpINT

How do I get the files described in this KB article? Has anyone else seen this problem?

thanks
Scott

 

[Guest]

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Hi - as the KB says, you need to call Microsoft PSS for the fix - there
shouldn't be any charge for the call if you have the symptoms described in
the KB article, and all you need is the hotfix.

swieder wrote:
> My new Thinkpad T40 does not recognize it's docked/undocked status.
> Under hardware profiles the check box for "This is a Portable
> Computer" is greyed out.
>
> There seems to be a fix described in KB 821161. Here is the full
> link
>
http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B821161&Product=winxpINT
>
> How do I get the files described in this KB article? Has anyone else
> seen this problem?
>
> thanks
> Scott