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Laptop help

Last response: in Windows 7
a b D Laptop
a b $ Windows 7
January 1, 2011 11:50:12 AM

my acer aspire 5738 5338 shuts off whenever it feels like it. I cleaned the fan etc, had the whole thing apart and put new ceramic paste on the procewssor. Any ideas? Thanks in advance, jake

More about : laptop

January 1, 2011 4:15:40 PM

It could be a myriad of issues. Have you tried to do a clean install of Windows 7 to see if you're able to turn on your laptop without a random shut down? Though I'd imagine that you may have to contact Acer and see if the laptop itself is defective.

-- Ryan
Windows Outreach Team