Shut down problem in windows 7

[Hiren4]

Hello,i use lenovo g550 ith win7 installed in it 32 bit ultimate when i shut down the latop it goes to sut down mode bu does not shut down

 

[COLGeek]

Install/re-install Lenovo Energy Management and the Driver (2 files, link below) to see if this helps. This is a classic ACPI driver issue. Good luck!

http://consumersupport.lenovo.com/ot/en/driversdownloads/drivers_list.aspx?categoryid=600154