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Remote desktop gets winlogon.exe failure

  • Remote Desktop
  • Windows XP
Last response: in Windows XP
June 1, 2004 8:12:40 PM

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

When I attempt to remote desktop into two of my laptops
running Windows XP professional at work, I get the
following after it appears that the session has been
established (the background has been displayed):

User Interface Failure: winlogon.exe -
Application Error

The instruction at "0x1003a780" refrenced memory
at "0x1003a780". The memory could not be "read".

This error appears to be coming from the remote computer
as when I minimize the RD session, that error dialog
minimizes with it. Both computers are up to date with
all the latest windowsupdates (the two laptops and the
machine attempting the RD). I haven't been able to
successfully RD into either of these machines from any

I can remote desktop into other computers at work.

Any ideas?


More about : remote desktop winlogon exe failure

June 3, 2004 1:30:41 AM

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

From a prior MS posting:
Try using System File Checked (SFC) to scan for corrupted files:

- open a Command Prompt window (go to Start\Run and enter "cmd")
- enter "sfc /?" for help

The best command is "sfc /scannow". Have your Windows CD handy...

Jeffrey Randow (Windows Networking & Smart Display MVP)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
Windows XP Expert Zone -

On Tue, 1 Jun 2004 16:12:40 -0700, "Barbara Jensen"
<> wrote:

>The instruction at "0x1003a780" refrenced memory
>at "0x1003a780". The memory could not be "read"