Archived from groups: alt.games.half-life (More info?)
Well here's my problem. I went out and bought Half-Life 2 from a local
Wal-Mart, got home, unwrapped it, and tried to install the game. After
installing, Steam asked me to register the cd key with them. Ok, so I
put the cd key in and it says that it's already in use and invalid.
I don't know what the deal is with this, so I tried to return it but
they refused to take it since I had opened the game and tried to
install it on my computer.
Are there any working key generators? This is a horrible waste of money
and I'd hate to have to buy a new copy of the game >_<
Archived from groups: alt.games.half-life (More info?)
<exodus.exile@gmail.com> wrote in message
news:1127018528.656308.311500@z14g2000cwz.googlegroups.com...
> Well here's my problem. I went out and bought Half-Life 2 from a local
> Wal-Mart, got home, unwrapped it, and tried to install the game. After
> installing, Steam asked me to register the cd key with them. Ok, so I
> put the cd key in and it says that it's already in use and invalid.
>
> I don't know what the deal is with this, so I tried to return it but
> they refused to take it since I had opened the game and tried to
> install it on my computer.
>
> Are there any working key generators? This is a horrible waste of money
> and I'd hate to have to buy a new copy of the game >_<
What appears to have happend is that somebody already "generated" a key that
was yours. If you "generate" another one then some other poor schmuck will
also be left with a copy of the game they can't play. Suggest you contact
Valve's tech support and tell them what happened.
Archived from groups: alt.games.half-life (More info?)
That's what I thought to do, so I sent them an email. They replied to
me saying that they would try to help me sort out the ordeal, but never
got back to me beyond that point... so now I'm stuck with a $50
paperweight.. er.. a stack of paperweights..
Archived from groups: alt.games.half-life (More info?)
exodus.exile wrote
> That's what I thought to do, so I sent them an email. They replied to
> me saying that they would try to help me sort out the ordeal, but never
> got back to me beyond that point... so now I'm stuck with a $50
> paperweight.. er.. a stack of paperweights.. >
First of all try the shop again
You don't want a refund you want a new pacakage (new key)
Talk with someone in charge
Archived from groups: alt.games.half-life (More info?)
<exodus.exile@gmail.com> wrote in message
news:1127019025.463083.155320@g49g2000cwa.googlegroups.com...
> That's what I thought to do, so I sent them an email. They replied to
> me saying that they would try to help me sort out the ordeal, but never
> got back to me beyond that point... so now I'm stuck with a $50
> paperweight.. er.. a stack of paperweights.. >
A similar thing happened to me but within a few minutes of sending Steam
support a copy of my purchase receipt, the account was reset and I was up
and running.
Archived from groups: alt.games.half-life (More info?)
"Simon" wrote
>
> A similar thing happened to me but within a few minutes of sending Steam
> support a copy of my purchase receipt, the account was reset and I was up
> and running.
>
I'll be damned
A lot of things has happened since Steam made it public
Nice to hear such a success story!
Archived from groups: alt.games.half-life (More info?)
"Peter [AGHL]" <peter.aghl@gmail.com> wrote in message
news:432d3062$0$166$edfadb0f@dread16.news.tele.dk...
> "Simon" wrote
>>
>> A similar thing happened to me but within a few minutes of sending Steam
>> support a copy of my purchase receipt, the account was reset and I was up
>> and running.
>>
> I'll be damned
> A lot of things has happened since Steam made it public
> Nice to hear such a success story!
>
> - Peter
Yes indeed. I was very impressed with the service - ie :-
Response (JeffH) 08/22/2005 03:00 PM
Hi,
Your account has been reset.
Here are your new account details:
----------------------------------------------------------------------
xxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxx
----------------------------------------------------------------------
Your Steam ID and password are confidential information. A Valve
employee will never ask you for your password in an unsolicited phone call
or email message. Do not respond to any message that asks for your password.
Customer (Simon) 08/22/2005 02:53 PM
Thanks for your quick response. I don't actually have a purchase
receipt but a copy of the shipping email from Amazon is attached together
with my DVD Key.
Kind regards
Simon.
Response (JeffH) 08/22/2005 02:26 PM
Hello,
Please provide me with a digital photo of the physical CdKey you are
having a problem with, as well as a scan of the reciept for the game. If you
have purchased your game via Steam please provide me with the billing name,
address, and last 4 digits of the card used to purchase your Steam package.
Archived from groups: alt.games.half-life (More info?)
<exodus.exile@gmail.com> wrote in message
news:1127019025.463083.155320@g49g2000cwa.googlegroups.com...
> That's what I thought to do, so I sent them an email. They replied to
> me saying that they would try to help me sort out the ordeal, but never
> got back to me beyond that point... so now I'm stuck with a $50
> paperweight.. er.. a stack of paperweights.. >
Also, most retail stores won't allow the return of previously opened
software, but they will allow an exchange for the same title...
Archived from groups: alt.games.half-life (More info?)
"Keith N" <keith112@spammenothotmail.com> wrote:
> Also, most retail stores won't allow the return of previously opened
> software, but they will allow an exchange for the same title...
When I worked customer service at CompUSA some years ago, that was the
policy - no refund or exchange for different title (although exceptions were
sometimes made), but exchange for same title was always permissible.
Archived from groups: alt.games.half-life (More info?)
"Peter [AGHL]" <peter.aghl@gmail.com> wrote in message
news:432d4a05$0$234$edfadb0f@dread16.news.tele.dk...
> "Simon" wrote
> >
> > Yes indeed. I was very impressed with the service - ie :-
> >
> > Response (JeffH) 08/22/2005 03:00 PM
>
> Ahh Jeff - yes he's very helpfull
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