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Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)
Hi.
I'm trying to utilize the Remote Assistance feature of WindowsXP/2003 with my current network setup. What I have is three locations all connected via DSL using LinkSys VPN Routers which is handling the connections between the networks. From some PCs, I can offer or accept remote assistance connections using MSN Messenger to invoke the tool. All employees have an MSN Messenger account and we use this to contact each other throughout the day.
What I believe is happening, is instead of going across the VPN internal network, the Remote Assistance connections are being initiated across the Internet instead. In this manner I believe I would need to open ports on each router going to each machine, reconfigure each machine to use a different port for Remote Desktop, and setup my system this way. I would prefer not to do this however.
Upon Google'ing and Google'ing for information, reading all I can from Microsoft's website, I have found many places stating you can make RA work across a VPN, but I have yet to see HOW to set this up. I have however seen information about users using the built-in VPN software in WindowsXP/2003 to create a VPN connection between machines, but I do not need/want to setup anything like that.
What can I do to make Remote Assistance work across my company's internal network (VPN)?
Thanks for any help, and if more information is needed just ask.
Hi.
I'm trying to utilize the Remote Assistance feature of WindowsXP/2003 with my current network setup. What I have is three locations all connected via DSL using LinkSys VPN Routers which is handling the connections between the networks. From some PCs, I can offer or accept remote assistance connections using MSN Messenger to invoke the tool. All employees have an MSN Messenger account and we use this to contact each other throughout the day.
What I believe is happening, is instead of going across the VPN internal network, the Remote Assistance connections are being initiated across the Internet instead. In this manner I believe I would need to open ports on each router going to each machine, reconfigure each machine to use a different port for Remote Desktop, and setup my system this way. I would prefer not to do this however.
Upon Google'ing and Google'ing for information, reading all I can from Microsoft's website, I have found many places stating you can make RA work across a VPN, but I have yet to see HOW to set this up. I have however seen information about users using the built-in VPN software in WindowsXP/2003 to create a VPN connection between machines, but I do not need/want to setup anything like that.
What can I do to make Remote Assistance work across my company's internal network (VPN)?
Thanks for any help, and if more information is needed just ask.