Remote Assistance does not connect or work??????///

[abe]

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

I have been trying to do remote assistance with several people and its not working. I have WIN XP PRO with a Linksys WRT54G Router. I have Mcafee Firewall. Windows firewall disabled. I disabled both the HARDWARE and SOFTWARE firewalls and still can't connect. UPNP is enabled. I dont know whats going on. I have firmware 2.02.2 for the Linksys and the latest MSN MESSENGER build. So it wont start from MESSENGER and it wont start from HELP and SUPPORT in XP?

Any ideas?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Download Windows Messenger 5.
http://www.microsoft.com/downloads/details.aspx?FamilyID=77c3799f-6388-4193-8002-be55584c1ac1&displaylang=en

Jeffrey Randow (Windows Networking & Smart Display MVP)
jeffreyr-support@remotenetworktechnology.com

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone

On Tue, 13 Jul 2004 12:52:10 -0700, Abe
<Abe@discussions.microsoft.com> wrote:

>I have been trying to do remote assistance with several people and its not working. I have WIN XP PRO with a Linksys WRT54G Router. I have Mcafee Firewall. Windows firewall disabled. I disabled both the HARDWARE and SOFTWARE firewalls and still can't connect. UPNP is enabled. I dont know whats going on. I have firmware 2.02.2 for the Linksys and the latest MSN MESSENGER build. So it wont start from MESSENGER and it wont start from HELP and SUPPORT in XP?
>
>Any ideas?