Remote assistance does not work????????

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

I have been trying to do remote assistance with several people and its
not working. I have WIN XP PRO with a Linksys WRT54G Router. I have
Mcafee Firewall. Windows firewall disabled. I disabled both the HARDWARE
and SOFTWARE firewalls and still can't connect. UPNP is enabled. I dont
know whats going on. I have firmware 2.02.2 for the Linksys and the
latest MSN MESSENGER build. So it wont start from MESSENGER and it wont
start from HELP and SUPPORT in XP?

Any ideas?
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More about remote assistance work
  1. Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

    Abe wrote:
    > I have been trying to do remote assistance with several people and its
    > not working. I have WIN XP PRO with a Linksys WRT54G Router. I have
    > Mcafee Firewall. Windows firewall disabled. I disabled both the
    > HARDWARE and SOFTWARE firewalls and still can't connect. UPNP is
    > enabled. I dont know whats going on. I have firmware 2.02.2 for the
    > Linksys and the latest MSN MESSENGER build. So it wont start from
    > MESSENGER and it wont start from HELP and SUPPORT in XP?
    >
    > Any ideas?

    Do you still have Windows Messenger installed?

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