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Remote Desktop via VPN connection - black screen

Last response: in Windows XP
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July 20, 2004 4:43:40 PM

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

I am having a problem with getting a remote desktop session established.
Here are the specifics:

1. I create a VPN connection to the remote network using CISCOs VPN client.
This connection establishes correctly and I can ping all hosts on the remote
network.
2. When I try to establish a remote desktop connection, however, I get a
black screen and (after 30 seconds or so) the error message "The connection
to the remote computer was broken. This may have been caused by a network
error. Please try connecting to the remote computer again."

A few months ago, I was able to connect with no problem using the same
computer. A workaround that I used successfully for several months was to
connect via VPN and remote desktop to my computer at work (no problem) and
then establish a VPN and remote desktop from that computer to the remote
machine that I really wanted to get to. Much to my surprise, this actually
worked! Unfortunately, I am no longer with the same company, so this route
is no longer available to me.

By the way, I have tried the black hole router fix and this does not help.

Thanks for any assistance.

Mike
Anonymous
July 20, 2004 4:43:41 PM

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Are you trying to set up the remote control using machine
name or IP address? I know I have to use IP address, and
set static IPs here, or else add entries to point me to
the machine name..
July 20, 2004 6:55:09 PM

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

I've tried both ways. Same results (black screen) with both.


<anonymous@discussions.microsoft.com> wrote in message
news:0cff01c46e90$de94b490$a301280a@phx.gbl...
> Are you trying to set up the remote control using machine
> name or IP address? I know I have to use IP address, and
> set static IPs here, or else add entries to point me to
> the machine name..
!