Archived from groups: microsoft.public.windowsxp.work_remotely (
More info?)
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John in Austin
"John S" wrote:
>
> --
> John in Austin
>
I tried the gpedit.msc on one system and found it and modified it. On my other sysem which is a Toshiba laptop running XP Home that command is not there. Checking futher this is not available to the Home edition. I'll now try remote control between two system that I know are running XP Pro.
Thanks for the help and assistance.
John in Austin
>
> "Sooner Al" wrote:
>
> > The "Solicited Remote Assistance" group policy, if *enabled* can be configured to only allow the
> > Expert to view and *not* control a PC. Maybe that policy is enabled on the PC your having problems
> > trying to take control of... Go to "Start -> Run" and type gpedit.msc at the command line. Navigate
> > to the "Local Computer Policy -> Computer Configuration -> Administrative Templates -> System ->
> > Remote Assistance" and check the configuration of the "Solicited Remote Assistance" policy.
> >
> > --
> > Al Jarvi (MS-MVP Windows Networking)
> >
> > Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
> > The MS-MVP Program -
http://mvp.support.microsoft.com
> > This posting is provided "AS IS" with no warranties, and confers no rights...
> >
> > "Sooner Al" <SoonerAl@Somewhere.net.invalid> wrote in message
> > news:uEk$mDpdEHA.556@tk2msftngp13.phx.gbl...
> > > In message <003132C7-8DF9-440B-B2C3-6B3B76421180@microsoft.com>,
> > > =?Utf-8?B?Sm9obiBT?= <to_john@yahoo.com> wrote:
> > >>
> > >> I am trying to use remote control between two systems running XP Pro. I
> > > can see the system I am trying to control in my messenger window and click
> > > on "ask for remoter assisstance". The request for remote assistance is
> > > displayed on the remote computer. I accept the request. This is echoed back
> > > to the requesting computer. Looks like all the handshaking is ok but I do
> > > not get a button to take control of the requesting system. Oh I get the message
> > > that the email addresses are not verified. Would this have anything to do
> > > with my problem? I also get the message to check the email addresses and
> > > respond to verify the email address but I never get the email sent to the
> > > controlling email addresses.
> > >>
> > >> HELP and a zillion thanks.
> > >> John in Austin
> > >
> > > The Novice, ie. the person initiating the RA invitation, has to give the Expert
> > > permission to both view & take control of the Novice desktop. It possible
> > > there is a Group Policy that may block the Expert from taking control. I will
> > > have to research that later...
> > >
> > > --
> > > Al Jarvi (MS-MVP Windows Networking)
> > >
> > > --
> > > Posted with Ink Spot (for PocketPC) from DejaVu Software, Inc.
> > > Usenet wherever you are - http://www.dejavusoftware.com/
> > >
> >
> > I checked the group policy and this was the problem on one of the systems (my desktop) and when I went to check it on my laptop I received an error saying the command was not found. I will try it on another desktop to see if it works. I am trying it locally before I attempt the remote control with a user in another city.
> Thanks for the assistance.
> John in Austin