Large resolution / dual head?

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Hey,

I usually leave my desktop system running and I'd like to use remote
desktop connection to access it from my laptop. Now the thing is that my
desktop system runs with two monitors, both configured to 1600x1200, while
on the laptop there's only one screen which I don't always use at that high
a resolution.

Now here's my problem: Every time I connect to the desktop remotely, the
complete "configuration" of the desktop is destroyed, all windows are
pushed into the upper left corner and resized, desktop sidebar undocks
itself from the right monitor and appears on the left, icons gather in the
upper left part of the left screen and so on... all because it doesn't seem
to be possible to configure the remote desktop to simply put a larger image
into a smaller window, using scroll bars.

Is there any solution to this? I have never seen this, but I hear that the
same feature is used for remote support... so after the remote supporter
has left, the poor user has to reconfigure his complete desktop? I'm not
quite prepared to believe this just yet... please tell me there's some
setting I'm missing!


Oliver Sturm
--
omnibus ex nihilo ducendis sufficit unum
MSN oliver@sturmnet.org Jabber sturm@amessage.de ICQ 27142619
5 answers Last reply
More about large resolution dual head
  1. Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

    On Mon, 16 Aug 2004 18:23:19 +0100, Oliver Sturm wrote:

    > I usually leave my desktop system running and I'd like to use remote
    > desktop connection to access it from my laptop. Now the thing is that my
    > desktop system runs with two monitors, both configured to 1600x1200, while
    > on the laptop there's only one screen which I don't always use at that high
    > a resolution.
    >
    > Now here's my problem: Every time I connect to the desktop remotely, the
    > complete "configuration" of the desktop is destroyed, all windows are
    > pushed into the upper left corner and resized, desktop sidebar undocks
    > itself from the right monitor and appears on the left, icons gather in the
    > upper left part of the left screen and so on... all because it doesn't seem
    > to be possible to configure the remote desktop to simply put a larger image
    > into a smaller window, using scroll bars.

    Is there nobody here who can answer that question? Or do I need to rephrase
    it? Using Remote Desktop every now and then, I really can't understand how
    people do it... the only (theoretical) way seems to be to always make sure
    you use the same resolution on the client as you do on the server (meaning
    the machine you log on to), but then how would you do that? What's more,
    even when using the multi-screen system as the client, there's no way to
    adjust the screen size for the connection to be large enough to log onto
    another multi-screen machine without cluttering the desktop.

    No info on this at all?


    Oliver Sturm
    --
    omnibus ex nihilo ducendis sufficit unum
    MSN oliver@sturmnet.org Jabber sturm@amessage.de ICQ 27142619
  2. Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

    Oliver Sturm wrote:
    >> I usually leave my desktop system running and I'd like to use remote
    >> desktop connection to access it from my laptop. Now the thing is
    >> that my desktop system runs with two monitors, both configured to
    >> 1600x1200, while on the laptop there's only one screen which I don't
    >> always use at that high a resolution.
    >>
    >> Now here's my problem: Every time I connect to the desktop remotely,
    >> the complete "configuration" of the desktop is destroyed, all
    >> windows are pushed into the upper left corner and resized, desktop
    >> sidebar undocks itself from the right monitor and appears on the
    >> left, icons gather in the upper left part of the left screen and so
    >> on... all because it doesn't seem to be possible to configure the
    >> remote desktop to simply put a larger image into a smaller window,
    >> using scroll bars.
    >
    > Is there nobody here who can answer that question? Or do I need to
    > rephrase it? Using Remote Desktop every now and then, I really can't
    > understand how people do it... the only (theoretical) way seems to be
    > to always make sure you use the same resolution on the client as you
    > do on the server (meaning the machine you log on to), but then how
    > would you do that? What's more, even when using the multi-screen
    > system as the client, there's no way to adjust the screen size for
    > the connection to be large enough to log onto another multi-screen
    > machine without cluttering the desktop.
    >
    > No info on this at all?

    What you describe is normal and should be expected.

    Get a free third party application to remember the icon positions at each
    resolution.

    --
    <- Shenan ->
    --
    The information is provided "as is", with no guarantees of
    completeness, accuracy or timeliness, and without warranties of any
    kind, express or implied. In other words, read up before you take any
    advice - you are the one ultimately responsible for your actions.
  3. Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

    On Fri, 20 Aug 2004 13:18:52 -0500, Shenan Stanley wrote:

    > What you describe is normal and should be expected.

    No, I don't expect that. I've never seen a similar behaviour with any other
    remote desktop software like PC Anywhere, VNC or whatever.

    > Get a free third party application to remember the icon positions at each
    > resolution.

    I don't think you really understood the problem. What I'm saying is this:

    - I have my desktop system running. Windows are open and arranged somehow
    over the large space of a dual head setup. When leaving the system, I
    simply switch off the screen.
    - I log on from the laptop into that same running session. All windows,
    icons, docked bars, ... you name it, changes position and size. Same
    behaviour, actually, as if I had changed the 3200x1200 resolution on the
    desktop down to 1024x768 or similar. Working in that setup is of course
    more than awkward, with the resolution reduced that drastically and all
    the apps configured to run at a much larger resolution... not enough
    space for all the columns in mailer and news reader, vs.net doesn't fit
    in the screen, more or less, ...
    - Getting back to the desktop system, I spend 20 minutes rearranging
    windows, icons, finding my recycle bin, ...

    Every remote desktop system I have ever seen simply offers the options to
    map a larger size remote desktop into a smaller local window. Of course I
    have to use the scrollbars to see parts of the remote desktop, but at least
    I can work with it as if sitting in front and I don't disturb the desktop
    in itself. PC Anywhere even offers the option to scale a larger resolution
    so that it fits into a smaller window.

    I was mentioning the topic of remote support, because I thought that while
    to me using that feature just for myself it's a mere nuisance, it's rather
    unusable in remote support, isn't it? As a supporter, I'd want to be
    unintrusive and solve problems remotely, not introduce new ones because the
    user doesn't find his windows after I have left because they are suddenly
    arranged one behind the other.


    Oliver Sturm
    --
    omnibus ex nihilo ducendis sufficit unum
    MSN oliver@sturmnet.org Jabber sturm@amessage.de ICQ 27142619
  4. Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

    Oliver Sturm wrote:
    > On Fri, 20 Aug 2004 13:18:52 -0500, Shenan Stanley wrote:
    >
    >> What you describe is normal and should be expected.
    >
    > No, I don't expect that. I've never seen a similar behaviour with any
    > other remote desktop software like PC Anywhere, VNC or whatever.
    >
    >> Get a free third party application to remember the icon positions at
    >> each resolution.
    >
    > I don't think you really understood the problem. What I'm saying is
    > this:
    >
    > - I have my desktop system running. Windows are open and arranged
    > somehow over the large space of a dual head setup. When leaving
    > the system, I simply switch off the screen.
    > - I log on from the laptop into that same running session. All
    > windows, icons, docked bars, ... you name it, changes position and
    > size. Same behaviour, actually, as if I had changed the 3200x1200
    > resolution on the desktop down to 1024x768 or similar. Working in
    > that setup is of course more than awkward, with the resolution
    > reduced that drastically and all the apps configured to run at a
    > much larger resolution... not enough space for all the columns in
    > mailer and news reader, vs.net doesn't fit in the screen, more or
    > less, ... - Getting back to the desktop system, I spend 20 minutes
    > rearranging windows, icons, finding my recycle bin, ...
    >
    > Every remote desktop system I have ever seen simply offers the
    > options to map a larger size remote desktop into a smaller local
    > window. Of course I have to use the scrollbars to see parts of the
    > remote desktop, but at least I can work with it as if sitting in
    > front and I don't disturb the desktop in itself. PC Anywhere even
    > offers the option to scale a larger resolution so that it fits into a
    > smaller window.
    >
    > I was mentioning the topic of remote support, because I thought that
    > while to me using that feature just for myself it's a mere nuisance,
    > it's rather unusable in remote support, isn't it? As a supporter, I'd
    > want to be unintrusive and solve problems remotely, not introduce new
    > ones because the user doesn't find his windows after I have left
    > because they are suddenly arranged one behind the other.

    You don't understand my answer.. Let me clarify:

    It is expected with Windows Remote Desktop. Yes - VNC and other remote
    desktop applications may not do this, Remote Desktop does.

    I have several systems with Dual and up setups - it happens every time.
    Some video card manufacturers provide icon/layout remembering. Otherwise
    you need to get a third party application to remember the icon/layout and
    reset it for you.

    As for Remote Assistance (not remote Desktop) it does not resize the remote
    desktop to your resolution, leaving it at the resolution that the remote
    user has it - but NOT dual monitor.. Only one of the screens will be seen
    in the remote console.

    --
    <- Shenan ->
    --
    The information is provided "as is", with no guarantees of
    completeness, accuracy or timeliness, and without warranties of any
    kind, express or implied. In other words, read up before you take any
    advice - you are the one ultimately responsible for your actions.
  5. Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

    On Fri, 20 Aug 2004 20:12:41 -0500, Shenan Stanley wrote:

    > It is expected with Windows Remote Desktop. Yes - VNC and other remote
    > desktop applications may not do this, Remote Desktop does.

    Ok. I still don't understand how one can say that a most undesirable
    behaviour like this is to be expected (by me, the user, after all, not by
    the development team), but that may be because English is not my first
    language. What you mean to say is that it behaves as designed, but it's
    still different from what any normal user would _expect_ to happen.

    Actually I don't see how that functionality would be at all usable behaving
    that way... the only thing that comes to mind is a situation where the
    remote desktop is used by users as the sole means of accessing their
    accounts. Otherwise it's just immature, isn't it?

    > As for Remote Assistance (not remote Desktop) it does not resize the remote
    > desktop to your resolution, leaving it at the resolution that the remote
    > user has it - but NOT dual monitor.. Only one of the screens will be seen
    > in the remote console.

    So that's something at least.

    Thanks for replying.


    Oliver Sturm
    --
    omnibus ex nihilo ducendis sufficit unum
    MSN oliver@sturmnet.org Jabber sturm@amessage.de ICQ 27142619
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