Archived from groups: rec.video.desktop (More info?)
I've been using (and I suppose, supporting) Pinnacle for several
years. Had V.6 on my previous PC. It wouldn't work with XP on my new
PC (1 year ago) so I upgraded to V.8. THis didn't work for me at that
time & the Pinnacle 'knowledge base' had a solution that fit my
circumstances: Install v.7. I didn't like having to roll back but was
on a deadline. This brings me to the present. I recently emailed a
question to CS and was informed the promised free-forever email
support was discontinued for the discontinued v.7. Of course they are
again promising free email tech support for the latest version...free
until the version is superceeded I'll assume.
Before I shell out my $$ for this product with their bugs and
abhorrent tech support I want to consider switching to another editor.
Premiere seems to be the most popular for casual users like myself.
So I'm considering paying a little more for a new program (vs.
updating) and abandoning my familiarity with the Studio interface.
Should I??
I've been using (and I suppose, supporting) Pinnacle for several
years. Had V.6 on my previous PC. It wouldn't work with XP on my new
PC (1 year ago) so I upgraded to V.8. THis didn't work for me at that
time & the Pinnacle 'knowledge base' had a solution that fit my
circumstances: Install v.7. I didn't like having to roll back but was
on a deadline. This brings me to the present. I recently emailed a
question to CS and was informed the promised free-forever email
support was discontinued for the discontinued v.7. Of course they are
again promising free email tech support for the latest version...free
until the version is superceeded I'll assume.
Before I shell out my $$ for this product with their bugs and
abhorrent tech support I want to consider switching to another editor.
Premiere seems to be the most popular for casual users like myself.
So I'm considering paying a little more for a new program (vs.
updating) and abandoning my familiarity with the Studio interface.
Should I??