Remote Assistance(The connection status is Screen View Only)

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

When I connect remotely to the other computer I only have SCREEN VIEW ONLY.
I haved checked the box to allow this computer be access remotely, however,
when the connection is stablished I can only view but can not actually click
or do any work.

Please tell me how i can change the screen view only to full access.

Thanks
wingermann@yahoo.com

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

I don't use RA much, I'm afraid, but doesn't the user you are assisting need
to enable full control? There should be a dialog prompting them to do this
for you if you request it.

"Danny" <Danny@discussions.microsoft.com> wrote in message
news:2AAAC86B-E295-48BC-BDF9-690A673D9994@microsoft.com...
> When I connect remotely to the other computer I only have SCREEN VIEW
> ONLY.
> I haved checked the box to allow this computer be access remotely,
> however,
> when the connection is stablished I can only view but can not actually
> click
> or do any work.
>
> Please tell me how i can change the screen view only to full access.
>
> Thanks
> wingermann@yahoo.com

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Excellent thought!

"Sooner Al" <SoonerAl@somewhere.net.invalid> wrote in message
newsJtKImNkEHA.3608@TK2MSFTNGP09.phx.gbl...
> One other thing to check is the "Offer Remote Assistance" group policy. If
> the policy is "Enabled", there is a sub-option to only allow the helper to
> view the desktop or to take complete control. The default setting is "Not
> configured".
>
> http://support.microsoft.com/default.aspx?kbid=301527
>
> --
> Al Jarvi (MS-MVP Windows Networking)
>
> Please post *ALL* questions and replies to the news group for the mutual
> benefit of all of us...
> The MS-MVP Program - http://mvp.support.microsoft.com
> This posting is provided "AS IS" with no warranties, and confers no
> rights...
>
> "Bill Sanderson" <Bill_Sanderson@msn.com.plugh.org> wrote in message
> news:eMdShEKkEHA.2500@TK2MSFTNGP09.phx.gbl...
>>I don't use RA much, I'm afraid, but doesn't the user you are assisting
>>need to enable full control? There should be a dialog prompting them to
>>do this for you if you request it.
>>
>> "Danny" <Danny@discussions.microsoft.com> wrote in message
>> news:2AAAC86B-E295-48BC-BDF9-690A673D9994@microsoft.com...
>>> When I connect remotely to the other computer I only have SCREEN VIEW
>>> ONLY.
>>> I haved checked the box to allow this computer be access remotely,
>>> however,
>>> when the connection is stablished I can only view but can not actually
>>> click
>>> or do any work.
>>>
>>> Please tell me how i can change the screen view only to full access.
>>>
>>> Thanks
>>> wingermann@yahoo.com
>>
>>
>